Fort William (FTW)
Managed by ScotRail
Station facilities
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Station seating facilities
Station seating facilities Part of station buildings
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Trolleys
Trolleys Yes -
Refreshments
Note Newsagent, buffet -
ATM machine
-
Toilets
Toilets As part of our COVID-19 response, the toilets have a restricted capacity. The toilets are located on the Main Concourse. Available during ticket office opening hours. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
Tourist information office -
Shops
Shops Newsagent
Fort William
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Lockers,Stands- Storage sheltered
- No
- Storage spaces
- 24
- Discounted cycle hire available at Nevis Cycles to holders of valid rail tickets. Visit www.neviscycles.co.uk or call 01397 705 555 for more information
- Storage CCTV
- No
- PlusBike (cycle hire)
- Nevis Cycles www.neviscycles.com
- Car Park
- Station Car Park
- Address
-
-
-
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 50 with 2 accessible spaces available
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Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Onward travel information
- for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
- visit www.traintaxi.co.uk for details of taxis available for hire
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 07:00 - 20:00
Saturday 07:00 - 17:45
Sunday 16:30 - 20:00
Summer opening hours Sundays 09:30 - 20:30
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
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Monday - Friday 07:00 - 20:00
Saturday 07:00 - 17:45
Sunday 16:30 - 20:00
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Left luggage
- Yes
- 0141 335 3276
- Lost Property
- Yes
- ScotRail Lost Property Information
-
Monday - Sunday 07:00 - 21:00
- 03301 092 833
- Customer Services
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Buses pick up/drop off from the station car park
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Newsagent, buffet
- Shops
- Yes
- Type of shops available
- Newsagent
- Toilets
- Yes
- Toilets Location
- As part of our COVID-19 response, the toilets have a restricted capacity. The toilets are located on the Main Concourse. Available during ticket office opening hours.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Showers
- Yes
- Tourist Information Office
- Yes
- Tourist Information Office location
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
-
Part of station buildings
- Waiting rooms opening hours
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Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 07:00 - 22:20
Sunday 10:30 - 22:20
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Assisted travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
- Staff help available opening times
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Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 07:00 - 22:30
Sunday 09:00 - 22:30
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office
Blue Badge parking bays: 2
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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