Fort William (FTW)
Managed by ScotRail
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note Newsagent, buffet -
ATM machine
-
Toilets
Toilets As part of our COVID-19 response, the toilets have a restricted capacity. The toilets are located on the Main Concourse. Available during ticket office opening hours. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
Tourist information office -
Shops
Shops Newsagent
Fort William
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Lockers,Stands- Storage sheltered
- No
- Storage spaces
- 24
- Discounted cycle hire available at Nevis Cycles to holders of valid rail tickets. Visit www.neviscycles.co.uk or call 01397 705 555 for more information
- Storage CCTV
- No
- PlusBike (cycle hire)
- Nevis Cycles www.neviscycles.com
- Car Park
- Station Car Park
- Address
-
-
-
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 50 with 2 accessible spaces available
-
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Onward travel information
- for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
- visit www.traintaxi.co.uk for details of taxis available for hire
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 07:00 - 20:00
Saturday 07:00 - 17:45
Sunday 16:30 - 20:00
Summer opening hours Sundays 09:30 - 20:30
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 07:00 - 20:00
Saturday 07:00 - 17:45
Sunday 16:30 - 20:00
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Left luggage
- Yes
- 0141 335 3276
- Lost Property
- Yes
- ScotRail Lost Property Information
-
Monday - Sunday 07:00 - 21:00
- 03301 092 833
- Customer Services
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Buses pick up/drop off from the station car park
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Newsagent, buffet
- Shops
- Yes
- Type of shops available
- Newsagent
- Toilets
- Yes
- Toilets Location
- As part of our COVID-19 response, the toilets have a restricted capacity. The toilets are located on the Main Concourse. Available during ticket office opening hours.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Showers
- Yes
- Tourist Information Office
- Yes
- Tourist Information Office location
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 912 2901; 18001 0800 912 2901 (deaf and customers who are hard of hearing)
- Staff help available
- Yes
- Staff help available opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 07:00 - 22:30
Sunday 09:00 - 22:30
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office
Blue Badge parking bays: 2
- Wheelchairs available
- Yes
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