Guildford (GLD)
Managed by Network Rail
Station facilities
-
Station seating facilities
Station seating facilities yes -
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected] -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note -
Tourist information office
-
Shops
Shops
Guildford
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Compound,Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
-
Car parks 1 & 2
- Storage spaces
- 378
- Storage CCTV
- Yes
- PlusBike (cycle hire)
- Brompton Dock
0208 232 3931
www.bromptondock.co.uk - Car Park
- Farnham Road
- Note
-
This car park is managed by Apcoa on behalf of Network Rail. For queries on car parking at Guildford Station please email [email protected]
Weekend tickets available after 1200 on Friday £9.00
Off Peak from 1115 Monday to Friday
Premium Spaces
Daily £15.20
Saturday £10.00
Sunday £2.00
Bank Holiday £10.00
Weekend ticket available after 1200 noon Friday £16.00
Off Peak from 1600 Monday to Saturday
- Opening hours
- Number of spaces
- 330 with 8 accessible spaces available
- Free of charge
- No
- Daily rate
- £10.50
- Off peak rate
- £5.00
- Saturday rate
- £5.00
- Sunday rate
- £1.00
- Weekly rate
- £51.90
- Monthly rate
- £178.50
- 3 Monthly rate
- £535.50
- Annual rate
- £1890.00
-
Bank Holiday £5.00
- CCTV Coverage
- No
- Car Park
- Multi-Storey
- Address
-
-
-
- Note
-
Season ticket holders only
- Opening hours
- Number of spaces
- 250
- Free of charge
- No
- 3 Monthly rate
- £513.40
- Annual rate
- £1890.00
-
Bank Holiday FREE
- CCTV Coverage
- No
- Car Park
- Smart Car Spaces
- Note
-
Weekend tickets available after 1200 Fridays £4.80
Off Peak from 1600 Monday to Saturday
- Opening hours
- Number of spaces
- 77
- Free of charge
- No
- Daily rate
- £5.90
- Off peak rate
- £1.20
- Saturday rate
- £3.60
- Sunday rate
- £0.60
- Weekly rate
- £29.50
- Monthly rate
- £107.10
- 3 Monthly rate
- £321.30
- Annual rate
- £1134.00
-
Bank Holiday £3.60
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Accessible taxis
-
The taxi rank is located outside the main station entrance (platform 2)
- Impaired mobility set down / pick up points available
- No
- Car hire
-
Hertz Car Rental
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:15 - 21:00
Saturday 06:15 - 21:00
Sunday 07:00 - 21:00
- Location
-
In booking hall of both entrances
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
-
A low height ticket office counter is located within the main booking hall.
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
-
Guildford ticket office has Smartcard facilities including issuing new cards and selling tickets to Smartcard.
- Penalty fares
- Penalty fares apply for Great Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Customer help points
- Yes
-
Help points are available on all platforms
- Lost Property
- Yes
- Customer Services
-
Please contact our Customer Services Department on 0345 6000 650
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Bus lay-by in Station Forecourt off Walnut Tree Close.
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
- yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Friday 06:00 - 22:00
Saturday 06:00 - 22:00
Sunday 06:00 - 22:00
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance.
There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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