Guiseley (GSY)
Guiseley station, Station Road, Guiseley, West Yorkshire, LS20 8BX
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 06:10 - 19:00
- Opening Hours,Sunday: 09:15 - 16:30
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Accepts Cash & Cards
Height adjusted ticket office counter
Unavailable
staff will come out of the office to assist
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:10 - 19:25
- Information Services Opening Times,Saturday: 07:20 - 13:50
- Information Services Opening Times,Sunday: Unavailable
Information available from Help Point 24/7.
Staff Help Available
- Staff Help Available,Saturday: 07:30 - 14:00
- Staff Help Available,Sunday: Unavailable
- Staff Help Available,Monday to Saturday: 06:15 - 19:00
- Staff Help Available,Sunday: 09:15 - 18:00
Customer Help Points
Yes
Platform 1
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
Please note there are no tactile pavings at this station
If travelling to Leeds Step free access is available via Netherfield Road. If travelling to Ilkley then it is level access.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Accepts Cash & Cards
Height adjusted ticket office counter
Unavailable
staff will come out of the office to assist
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Available
Closed until further notice
Waiting rooms on both platforms only open during booking office hours.
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
3 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Saturday: 07:30 - 14:00
- Staff help available,Sunday: Unavailable
- Staff help available,Monday to Saturday: 06:15 - 19:00
- Staff help available,Sunday: 09:15 - 18:00
Customer Help Points
Yes
Platform 1
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Available
Closed until further notice
Waiting rooms on both platforms only open during booking office hours.
Seating Area
Available
Operator
Northern
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
20 spaces
Accessible spaces
3 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Public Telephones
Yes
Bicycle Storage
Spaces
15 spaces
5 cycle lockers and 10 cycle stand spaces.
Type of Storage
Stands & Lockers
Location
Behind the ticket office in the car park and on platform 2
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Replacement transport will pick up/drop off in the station car park at the end of Station Road.
What3words - firms.stance.ledge
Busline 0871 200 2233
0113 245 7676
Not available at this station.
