Last updated:Today at 10:00
Train companies affected:South Western Railway
Guiseley (GSY)
Guiseley station, Station Road, Guiseley, West Yorkshire, LS20 8BX
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Saturday: 06:10 - 19:00
- Opening Hours Sunday: 09:15 - 16:30
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Accepts Cash & Cards
Height adjusted ticket office counter
No
staff will come out of the office to assist
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:10 - 19:25
- Information Services Opening Times Saturday: 07:20 - 13:50
- Information Services Opening Times Sunday: No
Information available from Help Point 24/7.
Staff Help Available
- Staff Help Available Saturday: 07:30 - 14:00
- Staff Help Available Sunday: No
- Staff Help Available Monday to Saturday: 06:15 - 19:00
- Staff Help Available Sunday: 09:15 - 18:00
Customer Help Points
Yes
Platform 1
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
Please note there are no tactile pavings at this station
If travelling to Leeds Step free access is available via Netherfield Road. If travelling to Ilkley then it is level access.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
No
Accessible ticket machines
Yes
Accepts Cash & Cards
Height adjusted ticket office counter
No
staff will come out of the office to assist
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
Yes
Closed until further notice
Waiting rooms on both platforms only open during booking office hours.
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Impaired mobility set down/pick-up point
No
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
3 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Saturday: 07:30 - 14:00
- Staff help available Sunday: No
- Staff help available Monday to Saturday: 06:15 - 19:00
- Staff help available Sunday: 09:15 - 18:00
Customer Help Points and Meeting Point
Yes
Platform 1
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Closed until further notice
Waiting rooms on both platforms only open during booking office hours.
Seating Area
Yes
Operator
Northern
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
20 spaces
Accessible spaces
3 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
No
Pay Phones
Yes
Bicycle Storage
Spaces
15 spaces
5 cycle lockers and 10 cycle stand spaces.
Type of Storage
Stands & Lockers
Location
Behind the ticket office in the car park and on platform 2
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Replacement transport will pick up/drop off in the station car park at the end of Station Road
Busline 0871 200 2233
0113 245 7676
Not available at this station.
