Gatwick Airport (GTW)

Managed by Gatwick Express 

 
Gatwick Airport station
South Terminal
Gatwick Airport
West Sussex
RH6 0RD
 

Station facilities

  • Station seating facilities

    Station seating facilities Heated waiting rooms.
  • Trolleys

    Trolleys Yes
  • Refreshments

    Note Food outlet (Seating available)
  • ATM machine

    ATM machine Located outside the station as well as on concourse
  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

    Tourist information office
  • Shops

    Shops Wide range of shops
 
 

Gatwick Airport

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Route planning around the station including maps and platforms

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Station Message: Alert!

From Monday 20 April until further notice this ticket office will have reduced opening hours due to the coronavirus pandemic. The opening times listed on the station information page will not apply. Instead, from Monday to Sunday, the ticket office will be open from 06:00 until 20:00.

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Car Park
Station Car Park
Operator
APCOA Parking
Phone number
0844 811 8311
Address
-
-
Opening hours
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

Blue Badge parking spaces.

 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
CCTV Coverage
No
Onward travel information

Available from airport.

Taxi

Taxis are located in the South Terminal bus Station, about 200 yards from station concourse through airport complex

Accessible taxis

taxi rank outside main station entrance

Impaired mobility set down / pick up points available
Yes

Assistance is available within the station and from the station to the airport. More effective help can be given if you call 48 hours in advance. Please contact the relevant train operating company.


Airport

Large international airport, the South Terminal is located adjacent to station. For flights to/from the North Terminal a short walk and monorail ride is necessary.

Car hire

Yes, various companies operate from both North and South airport terminals, 200 yards from the station.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Sunday 24 Hours a Day
Location

Ticket machines are located by the main ticket office. Pre-purchased tickets can be collected from ticket machines and the ticket office.

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note

Window 1 is DDA compliant

Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes

You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station.

Smartcards
Smartcards issued
No
Smartcards validators
Yes
Southern's Key Smartcard is available online at: www.southernrailway.com/thekeysmartcard

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Sunday 24 Hours a Day
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

On platform 7 and on raft.

Left luggage
Yes
Excess Baggage Company
View Excess Baggage Company
North Terminal 01293 734 888. South Terminal 01293 734 887
Left Luggage - Baggage Storage (Lockers) North Terminal Mon - Sun 05:00 - 22:00. South Terminal Mon - Sun 24 Hours.
Lost Property
Yes
Excess Baggage Company
Monday - Sunday 05:00 - 22:00
View Excess Baggage Company
01293734888
North Terminal The Avenue London Gatwick Airport West Sussex RH6 0PJ
Customer Services

Information desk located on station concourse adjacent to airport exit, manned 07:00-19:0, plus all Platforms and Ticket Office manned 24 hrs

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

The upper level of the bus station

Facilities

 
ATM Machine
Yes
Located outside the station as well as on concourse
Bureau de Change
Yes
First class Lounge
Yes
First class Lounge opening hours
Monday - Sunday Closed

First Class Lounge is closed until further notice

Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes

Find WiFi Hotspots near Gatwick Airport station

 

There is also free WiFi services inside the South Terminal building, powered by The Cloud

Refreshment facilities
Yes
Food outlet (Seating available)
Shops
Yes
Type of shops available
Wide range of shops
Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Showers
Yes
Tourist Information Office
Yes
Tourist Information Office location
Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms location
Heated waiting rooms.
Waiting rooms opening hours

Waiting room is closed until further notice.

Accessibility and mobility access

 
Staff help available
Yes
Assisted Travel Meeting Point is the Assistance Desk on the main station concourse.
Staff help available opening times
Monday - Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
This is a Category A station: This station has step-free level access to all platforms via lifts and escalators.

Access between platforms is via the concourse or overbridge, all with lifts, escalators and stairs.
Wheelchairs available
Yes

Station Map

 
Station plan

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