Gatwick Airport (GTW)

Managed by Gatwick Express 

 
Gatwick Airport station
South Terminal
Gatwick Airport
West Sussex
RH6 0RD
 

Station facilities

  • Station seating facilities

    Station seating facilities Platforms
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets

    Platforms 1 and 2 

  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

 
 

Gatwick Airport

Stations made easy

Route planning around the station including maps and platforms

Show [GTW] route

 

Station Message: Alert!

​​​​​​​From Monday 20 April until further notice this ticket office will have reduced opening hours due to the coronavirus pandemic. The opening times listed on the station information page will not apply. Instead, from Monday to Sunday, the ticket office will be open from 06:00 until 20:00.

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Car Park
Airport Car Park
Operator
Gatwick Airport
Opening hours
Monday - Sunday 24 Hours a Day

Blue Badge parking spaces.

 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
CCTV Coverage
No
Onward travel information

Available from airport.

Taxi

Taxis are located in the South Terminal bus Station, about 200 yards from station concourse through airport complex

Impaired mobility set down / pick up points available
Yes

Assistance is available within the station and from the station to the airport. More effective help can be given if you call 48 hours in advance. Please contact the relevant train operating company.


Airport

Large international airport, the South Terminal is located adjacent to station. For flights to/from the North Terminal a short walk and monorail ride is necessary.

Car hire

Yes, various companies operate from both North and South airport terminals, 200 yards from the station.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Sunday 24 Hours a Day
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note
Window 1 is at a compliant height
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Top-Up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
Smartcards
Smartcards issued
No
Smartcards validators
Yes
For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard
Penalty fares
Penalty fares apply for Gatwick Express Southern Thameslink 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Sunday 24 Hours a Day
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Excess Baggage Company
Monday - Sunday 05:00 - 22:00
View Excess Baggage Company
01293734888
North Terminal The Avenue London Gatwick Airport West Sussex RH6 0PJ
CCTV
Yes
Location for Rail Replacement Services

The upper level of the bus station

Facilities

 
ATM Machine
No
Public Wi-Fi
Yes

Wifi information at this station

Toilets
Yes
Toilets Location

Platforms 1 and 2 

Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Waiting Rooms
Yes
Waiting rooms location
Platforms
Waiting rooms opening hours

Waiting rooms normally available when the station is staffed

Accessibility and mobility access

 
Helpline Contact
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] Phone - 0800 138 1016 Textphone - 0800 138 1018
Staff help available
Yes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
Staff help available opening times
Monday - Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
This is a Category A station: This station has step-free level access to all platforms via lifts and escalators.

Access between platforms is via the concourse or overbridge, all with lifts, escalators and stairs.
Wheelchairs available
Yes

Station Map

 
Station plan

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