Hale (Manchester) (HAL)
Managed by Northern
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Hale (Manchester)
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- Platform 1 and 2
- Storage spaces
- 8
-
8 hoops
- Storage CCTV
- No
- PlusBike (cycle hire)
-
Not available at this station.
- Car Park
- No
- Onward travel information
-
On both sides of Ashley Road for buses to Alderley Edge, Altrincham or Manchester Airport. Busline 0871 200 2233
- Taxi
-
No, www.traintaxi.co.uk
- Accessible taxis
-
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
- Impaired mobility set down / pick up points available
- No
- Metro
-
GMPTE 0161 228 7811
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 07:10 - 13:50
Saturday - Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern
Staffing and general services
- Information available from staff
- If the station is not staffed please use our helpline 08002006060
- Information services - opening times
-
Monday - Friday 07:00 - 13:40
Saturday - Sunday Closed
Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- No
- Lost Property
- Yes
-
Monday - Sunday 07:00 - 22:00
Open 0700-2200 7 days per week
- 08002006060
- Customer Services
- 08002006060
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Pick Up / Drop Off at the bus stops on Ashley Road near the junction with Victoria Rd (Station side for Chester & Opposite side for Manchester)
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560 text relay 18001 0800 138 5560
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 07:00 - 14:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
- Category B Station
- Scooter Friendly Station
- Please note there are no tactile pavings at this station
The whole station is fully accessible as there are level entrances / exits to both platforms
(the photo on Stations Made Easy is out of date and the entrance exit has been tarmacked so it is a slight slope)
To find our more about travelling around this station, please see the 360 map click here
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Altrincham;
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