Last updated:Today at 23:28
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Today at 21:18
Train companies affected:South Western Railway
Hale (Manchester) (HAL)
Hale station, Ashley Road, Hale, Greater Manchester, WA14 2UZ
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 07:10 - 13:50
- Opening Hours Saturday to Sunday: No
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 07:00 - 13:40
- Information Services Opening Times Saturday to Sunday: No
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
- Staff Help Available Monday to Friday: 07:00 - 14:00
Customer Help Points
No
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
Scooter Friendly Station
Please note there are no tactile pavings at this station
The whole station is fully accessible as there are level entrances / exits to both platforms
(the photo on Stations Made Easy is out of date and the entrance exit has been tarmacked so it is a slight slope)
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Getting to and from the station
Accessible taxis here
Yes
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Impaired mobility set down/pick-up point
No
No designated area is provided. The station front may be used for set down purposes.
Staff Help
Staff help available
- Staff help available Monday to Friday: 07:00 - 14:00
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Refreshment Facilities
No
Pay Phones
Yes
Bicycle Storage
Spaces
8 spaces
8 hoops
Type of Storage
Stands
Location
Platform 1 and 2
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick Up / Drop Off at the bus stops on Ashley Road near the junction with Victoria Rd (Station side for Chester & Opposite side for Manchester)
On both sides of Ashley Road for buses to Alderley Edge, Altrincham or Manchester Airport. Busline 0871 200 2233
GMPTE 0161 228 7811
Not available at this station.
