Hanwell (HAN)

Managed by TfL Rail 

 
Hanwell station
Campbell Road
Hanwell
Greater London
W7 3EB
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets

     Located on platform 3

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Hanwell

Stations made easy

Route planning around the station including maps and platforms

Show [HAN] route

 

Station Message: Alert!

 A queuing system is in operation at Hanwell station

Station Message: Alert!

To protect our colleagues and customers from the spread of COVID-19 we have reduced the ticket office opening times. The ticket office will be open between

Weekdays: 5:40-09.40

Saturday 08:00-12.00

Sunday: Closed.

 

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes


Storage CCTV
Yes
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Accessible taxis
Details of the nearest taxis are shown on the station information poster.
Impaired mobility set down / pick up points available
No
Airport

TfL Rail service to Heathrow airport.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:40 - 09:40
Saturday 08:00 - 12:00
Sunday Closed
Location

Station Entrance

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards validators
No

Travelling with Contactless is available.

Penalty fares
Penalty fares apply for Great Western Railway TfL Rail 
London fare zone
Zone 4

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times

Staffed from first train until last

 
Customer help points
Yes
Lost Property
Yes
TfL Lost property
Customer Services
Please call our Customer Services Centre on 0343 222 1234  (Service and network charges may apply. See tfl.gov.uk/terms for details)
Ticket gates
No
CCTV
Yes

Facilities

 
ATM Machine
No
Toilets
Yes
Toilets Location

 Located on platform 3

Accessible toilets
No
Baby changing facilities
No
National key toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0343 222 1234
Assisted travel
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Staff help available
Yes
Staff are available to assist during ticket office hours.
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
This station has step-free access from street to platform to all platforms.
Wheelchairs available
Yes

Station Map

 
Station plan

View larger version
Stations made easy
Show [HAN] route

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