Hanwell (HAN)
Managed by TfL Rail
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
Toilets Located on platform 3
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Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Hanwell
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
-
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Accessible taxis
- Details of the nearest taxis are shown on the station information poster.
- Impaired mobility set down / pick up points available
- No
- Airport
-
TfL Rail service to Heathrow airport.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:40 - 09:40
Saturday 08:00 - 12:00
Sunday Closed
- Location
-
Station Entrance
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
-
Travelling with Contactless is available.
- Penalty fares
- Penalty fares apply for Great Western Railway TfL Rail
- London fare zone
- Zone 4
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Staffed from first train until last
- Customer help points
- Yes
- Lost Property
- Yes
- TfL Lost property
- Customer Services
- Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)
- Ticket gates
- No
- CCTV
- Yes
Facilities
- ATM Machine
- No
- Toilets
- Yes
- Toilets Location
-
Located on platform 3
- Accessible toilets
- No
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Assisted travel
- We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
- Staff help available
- Yes
- Staff are available to assist during ticket office hours.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- This station has step-free access from street to platform to all platforms.
- Wheelchairs available
- Yes
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