Skip to main content

Advertisement

Hanwell (HAN)

Hanwell station, Campbell Road, Hanwell, Greater London, W7 3EB

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 05:50 - 12:20
  • Opening Hours,Saturday: 06:30 - 13:00
  • Opening Hours,Sunday: Unavailable
Location

Station Entrance Campbell Road

London Fare Zone

Zone 4

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Pay as you go note

Oyster cards can only be purchased from the ticket machine.

Zone 4

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Smartcard note

Travelling with Contactless is available.

Information Available

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information

Staff Help Available

Available

Staff are available to assist from first to last train

Customer Help Points

Yes

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Customer Services Notes

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. click here for details)

Left Luggage

Unavailable

Lost Property

Available

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

  • Accessibility Category A. This station has step-free access to all platforms

  • Staff ramp assistance is always available.

  • Accessible seating is available on platforms 3&4.

  • wheelchairs available from first to last train.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Radar Key is required.

Platform 3 - Located in the Waiting Room

Waiting rooms

Available

The waiting rooms are open from first to last train.

Please be advised platform 2 and platform 3 waiting rooms will be closed for refurbishing on the 25th Nov and 26th Nov respectively.

The waiting rooms will be expected to reopen on the 28th Nov and 29th Nov respectively.

Accessible waiting rooms with automatic door opening are located on platforms 2&3.

Seating area

Available

Waiting rooms and covered seats are available on both platforms 2&3

Wheelchairs available

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 2.4m wide

Number of set-down/ pick-up spaces

There is space for up to 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available

Available

Staff are available to assist from first to last train

Customer Help Points

Yes

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail

.

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

Help Point location

There are Help Points

Toilets

Available

Radar Key is required

Located on platform 3 inside the waiting room.

Accessible Toilets

Available

Radar Key is required.

Platform 3 - Located in the Waiting Room

Baby Changing

Unavailable

Waiting Rooms

Available

The waiting rooms are open from first to last train.

Please be advised platform 2 and platform 3 waiting rooms will be closed for refurbishing on the 25th Nov and 26th Nov respectively.

The waiting rooms will be expected to reopen on the 28th Nov and 29th Nov respectively.

Accessible waiting rooms with automatic door opening are located on platforms 2&3.

Seating Area

Available

Waiting rooms and covered seats are available on both platforms 2&3

Refreshment Facilities

Unavailable

Public Telephones

No

Bicycle Storage

Type of Storage

Stands

Location

Cycle storage is located at both entrances to the station.

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

Find Another Station