Hatfield (Herts) (HAT)

Managed by Great Northern 

 
Hatfield station
79 Great North Road
Hatfield
Hertfordshire
AL9 5AB
 

Station facilities

  • Station seating facilities

    Station seating facilities Waiting room available on platforms

  • Trolleys

  • Refreshments

    Note

  • ATM machine

    ATM machine

  • Toilets

  • Pay phone

  • Internet

    Public Wi-Fi Yes

  • Post box

    Note

  • Tourist information office

  • Shops

    Shops
 
 

Hatfield (Herts)

Stations made easy

Route planning around the station including maps and platforms

Show [HAT] route

 

Station Message: Alert!

The lifts are out of order between Platform 1 and Footbridge until further notice at Hatfield station.

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

YES
Storage location
Front right hand side
Storage spaces
238
Storage CCTV
Yes
Car Park
Station Car Park
Operator
Saba UK - www.sabaparking.co.uk/great-northern-railway
Phone number
-
Web address
http://greatnorthernrail.com/parking
Opening hours
Monday - Sunday 24 Hours a Day
Blue Badge parking. 
Free of charge
No
CCTV Coverage
No
Onward travel information
Information to plan your onward journey is available in a printable format can be found here
Taxi
YES
Impaired mobility set down / pick up points available
Yes
Located at the front of the station

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 20:00
Saturday 06:00 - 20:00
Sunday 08:20 - 19:30
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes
Smartcards are available online at: www.greatnorthernrail.com/thekeysmartcard
Penalty fares
Penalty fares apply for Great Northern 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 - 20:20
Sunday 08:00 - 19:50
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
None
Lost Property
Yes
Please visit www.greatnorthernrail.com/lostproperty and use the webform to register your lost item.
Monday - Sunday 07:00 - 22:00
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Facilities

 
ATM Machine
Yes
Post box
Yes
Public Wi-Fi
Yes
Wifi information at this station
Refreshment facilities
Yes
Shops
Yes
Toilets
No
Waiting Rooms
Yes
Waiting rooms location
Waiting room available on platforms
Waiting rooms opening hours

Waiting Rooms normally available when station is staffed. Waiting room on Platform 2 & 3 is closed.

Accessibility and mobility access

 
Helpline Contact
0800 058 2844
Assisted travel
Yes
Helpline opening hours
Monday - Sunday 07:00 - 22:00
Staff help available
Yes
Staff help available opening times
Monday - Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
This is a Category A station: This station has step-free level access to all platforms. Assistance Meeting Point is on platform 1.
Wheelchairs available
Yes

Station Map

 
Station plan

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Stations made easy
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