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Haddenham & Thame Parkway (HDM)

Haddenham & Thame Parkway station, Thame Road, Haddenham, Buckinghamshire, HP17 8EP

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:20 - 19:20
  • Opening Hours,Saturday: 06:35 - 13:05
  • Opening Hours,Sunday: 08:40 - 16:10
Location

Outside ticket office.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

Chiltern Smartcards can be obtained from www.chilternrailways.co.uk

Information Available

If the station is unstaffed, please contact the customer relations team or onboard staff

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 06:20 - 19:20
  • Information Services Opening Times,Saturday: 06:35 - 13:05
  • Information Services Opening Times,Sunday: 08:40 - 16:10

Staff Help Available

  • Staff Help Available,Monday to Friday: 06:20 - 19:20
  • Staff Help Available,Saturday: 06:35 - 13:05
  • Staff Help Available,Sunday: 08:40 - 16:10

Passenger Assistance Meeting Point is in the booking office.

Due to staffing shortages at this station, there may be occasions when assistance from here may rely on alternative accessible transport.

Customer Help Points

Yes

Customer Services Notes

We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 12:00 - 20:00

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Access Category B1. Step free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms
  • Waiting rooms,Monday to Friday: 06:20 - 23:00
  • Waiting rooms,Saturday: 07:25 - 22:30
  • Waiting rooms,Sunday: 08:40 - 16:00
Seating area

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

Impaired mobility set down/pick-up point available

Available

At station entrance.

Accessible spaces

6 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 06:20 - 19:20
  • Staff help available,Saturday: 06:35 - 13:05
  • Staff help available,Sunday: 08:40 - 16:10

Passenger Assistance Meeting Point is in the booking office.

Due to staffing shortages at this station, there may be occasions when assistance from here may rely on alternative accessible transport.

Customer Help Points

Yes

Helpline
  • Helpline,Monday to Sunday: 07:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are only available in limited locations

Toilets

Available

Accessible toilet within the ticket hall

Accessible Toilets

Unavailable

Baby Changing

Available

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 06:20 - 23:00
  • Waiting Rooms,Saturday: 07:25 - 22:30
  • Waiting Rooms,Sunday: 08:40 - 16:00

Seating Area

Unavailable

Car Parking Availability

  • Car Parking Availability,Monday to Sunday: Available

Spaces

425 spaces

Accessible spaces

6 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

At station entrance.

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £5.50
  • Rate per day £8.50
  • Rate on Saturday £5.50
  • Rate on Sunday £5.50
  • Rate per week £32.50
  • Rate per month £123.80
  • Rate per year £1296.70

Notes

The weekday off peak start time is 1200 at this station. The Top Deck of the car park is currently out of use.

Refreshment Facilities

Available

Café

Public Telephones

No

Public Wi-Fi

Available

Bicycle Storage

Spaces

100 spaces

Type of Storage

Stands

Location

Near the entrance to platform 1.

Sheltered

Yes

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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