Last updated:Today at 22:26
Train companies affected:London Overground
Haddenham & Thame Parkway (HDM)
Haddenham & Thame Parkway station, Thame Road, Haddenham, Buckinghamshire, HP17 8EP
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:20 - 19:20
- Opening Hours,Saturday: 06:35 - 13:05
- Opening Hours,Sunday: 08:40 - 16:10
Location
Outside ticket office.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
Chiltern Smartcards can be obtained from www.chilternrailways.co.uk
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:20 - 19:20
- Information Services Opening Times,Saturday: 06:35 - 13:05
- Information Services Opening Times,Sunday: 08:40 - 16:10
Staff Help Available
- Staff Help Available,Monday to Friday: 06:20 - 19:20
- Staff Help Available,Saturday: 06:35 - 13:05
- Staff Help Available,Sunday: 08:40 - 16:10
Passenger Assistance Meeting Point is in the booking office.
Due to staffing shortages at this station, there may be occasions when assistance from here may rely on alternative accessible transport.
Customer Help Points
Yes
Customer Services Notes
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 12:00 - 20:00
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Access Category B1. Step free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Friday: 06:20 - 23:00
- Waiting rooms,Saturday: 07:25 - 22:30
- Waiting rooms,Sunday: 08:40 - 16:00
Seating area
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
Impaired mobility set down/pick-up point available
Available
At station entrance.
Accessible spaces
6 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:20 - 19:20
- Staff help available,Saturday: 06:35 - 13:05
- Staff help available,Sunday: 08:40 - 16:10
Passenger Assistance Meeting Point is in the booking office.
Due to staffing shortages at this station, there may be occasions when assistance from here may rely on alternative accessible transport.
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: 07:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Available
Accessible toilet within the ticket hall
Accessible Toilets
Unavailable
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:20 - 23:00
- Waiting Rooms,Saturday: 07:25 - 22:30
- Waiting Rooms,Sunday: 08:40 - 16:00
Seating Area
Unavailable
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
425 spaces
Accessible spaces
6 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
At station entrance.
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £5.50
- Rate per day £8.50
- Rate on Saturday £5.50
- Rate on Sunday £5.50
- Rate per week £32.50
- Rate per month £123.80
- Rate per year £1296.70
Notes
The weekday off peak start time is 1200 at this station. The Top Deck of the car park is currently out of use.
Refreshment Facilities
Available
Café
Public Telephones
No
Public Wi-Fi
Available
Bicycle Storage
Spaces
100 spaces
Type of Storage
Stands
Location
Near the entrance to platform 1.
Sheltered
Yes
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
From station entrance.
Near booking office.
Information to plan your onward journey is available in a printable format here
Connect to Aylesbury, Oxford, and Wheatley on the arriva Saphire, number 280 bus that runs approximately every 20mins Monday-Saturday and every 30mins on Sundays. The bus stop is located at the front of the station.
For fares, timetables, and more information click here.
