Halewood (HED)

Managed by Northern

Halewood station
Hollies Lane
Halewood
Merseyside
L26 0TH

Station facilities

Pay phone	Cards and Coins

Route planning around the station including maps and platforms

Car Park: No
Onward travel information: Bus stops (on Hollies Road) close to station entrance. Busline 0870 608 2608
Impaired mobility set down / pick up points available: No

Ticket Office: Yes
Opening hours: Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:10 - 23:55
Sunday 08:40 - 23:00
Height adjusted ticket office counter: Height adjusted ticket counter is not available at this station
Induction loop: This office has an induction loop
Ticket machines: No
Collection of pre-purchased tickets
Smartcards
Smartcards issued: Yes
Smartcards validators: No; More information at www.northernrailway.co.uk/smart
Penalty fares: Penalty fares apply for Northern

Information available from staff: If the station is not staffed please use our helpline 08002006060
Information services - opening times: Monday - Friday 06:25 - 12:55
Monday - Friday 07:10 - 13:40
Saturday - Sunday Closed

Information available from Help Point 24/7.
Passenger Information Systems: Departure screens, Announcements
Customer help points: Yes; Platforms 1&2
Lost Property: Yes; Monday - Sunday 07:00 - 22:00

Open 0700-2200 7 days per week; 08002006060
Customer Services: 08002006060
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Pick Up / Drop Off at the bus stops on Hollies Road (Station side for Liverpool, opposite side for Warrington)

Helpline Contact: 0800 138 5560 text relay 18001 0800 138 5560
Assisted travel: Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist
Helpline opening hours: Monday - Sunday 24 Hours a Day
Staff help available: Yes
Staff help available opening times: Monday - Friday 06:30 - 13:00
Saturday 07:30 - 14:00
Sunday 09:00 - 16:30
Monday - Friday 06:40 - 20:30
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: Category B station, please note there are no tactile pavings at this station - Access to the Manchester bound platform is by a series of four ramps. The first two are 25 metres, then 15 metres, then 25 metres with a rest platform between each or, via the first slope and then up two separate flights of steps with 25 steps in total. Access to the Liverpool bound platform is off Hollies Road via three slopes each 50 metes long with rest platforms or, by two flights of stairs with 18 steps with intermediate rest platform. Steps begin 25 metres down the ramp and end with a 27 metre ramp.
Wheelchairs available: No