Last updated:Today at 20:51
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway
Halewood (HED)
Halewood station, Hollies Lane, Halewood, Merseyside, L26 0TH
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Saturday: 06:10 - 23:55
- Opening Hours Sunday: 08:40 - 23:00
Ticket Machines
No
Collect tickets bought online
- No
Accessible ticket machines
No
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:25 - 12:55
- Information Services Opening Times Monday to Friday: 07:10 - 13:40
- Information Services Opening Times Saturday to Sunday: No
Information available from Help Point 24/7.
Staff Help Available
- Staff Help Available Monday to Friday: 06:30 - 13:00
- Staff Help Available Saturday: 07:30 - 14:00
- Staff Help Available Sunday: 09:00 - 16:30
- Staff Help Available Monday to Friday: 06:40 - 20:30
Customer Help Points
Yes
Platforms 1&2
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
Access to the Manchester bound platform is by a series of four ramps. The first two are 25 metres, then 15 metres, then 25 metres with a rest platform between each or, via the first slope and then up two separate flights of steps with 25 steps in total. Access to the Liverpool bound platform is off Hollies Road via three slopes each 50 metes long with rest platforms or, by two flights of stairs with 18 steps with intermediate rest platform. Steps begin 25 metres down the ramp and end with a 27 metre ramp.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
No
Accessible ticket machines
No
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
shelters only
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
Yes
Impaired mobility set down/pick-up point
No
No designated area is provided. Street set down only available.
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:30 - 13:00
- Staff help available Saturday: 07:30 - 14:00
- Staff help available Sunday: 09:00 - 16:30
- Staff help available Monday to Friday: 06:40 - 20:30
Customer Help Points and Meeting Point
Yes
Platforms 1&2
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
shelters only
Seating Area
Yes
Refreshment Facilities
No
Pay Phones
Yes
Bicycle Storage
Spaces
0 spaces
Type of Storage
Compounds
CCTV
No
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick Up / Drop Off at the bus stops on Hollies Road (Station side for Liverpool, opposite side for Warrington)
Bus stops (on Hollies Road) close to station entrance. Busline 0870 608 2608
Not available at this station.
