Hereford (HFD)
Managed by Transport for Wales
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note Café -
ATM machine
-
Toilets
Toilets The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours. -
Pay phone
Pay phone Coins -
Internet
-
Post box
Note -
Tourist information office
-
Shops
Hereford
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
-
Limited cycle stands are available in the car park, adjacent to the bus shelter.
- Storage spaces
- 50
- Storage CCTV
- Yes
- Car Park
- Main Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 08450 507 080
- Address
-
-
-
- Web address
- http://www.ncp.co.uk/
- Email address
- [email protected]
- Note
-
Visit www.ncp.co.uk for parking prices.
- Opening hours
-
Monday - Friday 24 Hours a Day
- Number of spaces
- 175 with 5 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
-
Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- Yes
- Taxi
-
Taxi rank in the station car park, adjacent to the station building.
- Accessible taxis
-
Available from the taxi rank.
- Impaired mobility set down / pick up points available
- Yes
-
Set down and pick up in the station car park, adjacent to the station building.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 07:10 - 17:45
Sunday 08:10 - 18:45
- Location
-
The ticket office is inside the station building.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
-
A low level counter is available at the Ticket Office.
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
The ticket machine(s) take cash, and major debit and credit cards.
The ticket machines are only accessible during ticket office opening hours.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- No
-
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
- Penalty fares
- Penalty fares apply for Great Western Railway West Midlands Trains
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Information available from help point on platform or from ticket office during the above hours.
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Transport for Wales
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement services depart from the station car park, unless otherwise stated on the station poster boards.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Coins
- Accessible public telephones
- The pay phone (coins only) is available for use on platform 3.
- Post box
- Yes
- Refreshment facilities
- Yes
- Café
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:15 - 22:00
Sunday 09:00 - 22:00
Closed until further notice.
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
- Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
- Staff help available opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 - 22:00
Sunday 09:00 - 22:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Category B.
Step free access through the ticket hall to Platform 3 and 4.
A footbridge lifts connects Platforms 1 and 2.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
Find another station
You are here:
- Home
- Stations & On Train
- Hereford
