Holyhead (HHD)
Managed by Transport for Wales
Station facilities
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Station seating facilities
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Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine Located on concourse -
Toilets
Toilets The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
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Tourist information office
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Shops
Shops Passport Photo Booth
Holyhead
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- on Platform 2 by the gate (in ferry port area).
- Storage spaces
- 10
-
5 hoops
- Storage CCTV
- Yes
- Car Park
- Black Bridge
- Operator
- Stena Line
- Phone number
- 08705755755
- Address
-
-
-
- Opening hours
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Monday - Friday 24 Hours a Day
- Number of spaces
- 0 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
-
For the nearest bus stop, walk across the footbridge and turn right onto the main road.
- Taxi
-
From the front of the station
- Impaired mobility set down / pick up points available
- Yes
- Port
-
Ferry sailings to Dublin Ferry Port and Dun Laoghaire.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 19:10
Saturday 06:10 - 19:10
Sunday 10:30 - 17:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
This machine does not accept cash. Payment is by major debit and credit cards only.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
-
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 00:00 - 21:45
Sunday 07:00 - 00:00
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
-
Ticket office for advice only
- Lost Property
- Yes
- Managed by Transport for Wales
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Wait at bus stops outside the station
Facilities
- ATM Machine
- Yes
- Located on concourse
- Bureau de Change
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Refreshment facilities
- Yes
- Shops
- Yes
- Type of shops available
- Passport Photo Booth
- Toilets
- Yes
- Toilets Location
- The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Trolleys
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
-
24 hours Monday - Friday; 0001 - 2145 Saturday; 0700 - 0000 Sunday
- Staff help available opening times
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Monday - Friday 24 Hours a Day
Saturday 00:00 - 21:45
Sunday 07:00 - 00:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Category B
Step free access from the platforms to the Ferry Terminal.
For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
-
Monday - Friday 24 Hours a Day
Saturday 00:00 - 21:30
Sunday 07:00 - 00:00
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