Last updated:Today at 22:42
Train companies affected:London Overground
Healing (HLI)
Healing station, Station Road, Healing, North East Lincolnshire, DN37 7RY
Station Information
Ticket Office
Opening Hours
Available
unstaffed
Ticket Machines
No
Collect tickets bought online
- No
Accessible ticket machines
Unavailable
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
- Yes - from help point
Customer Information
Unavailable
Information Services Opening Times
- Information Services Opening Times,Sunday: Unavailable
Information available from Help Point 24/7.
Staff Help Available
Unavailable
Assistance provided by on-train staff.
Customer Help Points
Yes
Platform 2
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
No
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B station, Station is unstaffed. No access for wheelchair users onto platform 2 as the access to the platform is via barrow crossing which has gaps between the board and the rails. Platform 1 access is fine.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Unavailable
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
Seating area
Unavailable
From Monday 12th February, the existing waiting shelters may be unavailable. We are replacing the waiting shelters and some noise and minor disruption may be experienced at the station whilst this work is carried out. This work is expected to take 3 weeks.
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Unable to convey wheelchairs on the first services. Please contact Customer Relations on 0845 00 00 125
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
Unavailable
Assistance provided by on-train staff.
Customer Help Points
Yes
Platform 2
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Help Point location
Help Points are only available in limited locations
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
Seating Area
Unavailable
From Monday 12th February, the existing waiting shelters may be unavailable. We are replacing the waiting shelters and some noise and minor disruption may be experienced at the station whilst this work is carried out. This work is expected to take 3 weeks.
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
4 spaces
Cycle racks available on the west bound platform.
Type of Storage
Stands
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Pick Up / Drop Off outside the Post Office at the end of Station Road
Busline 0871 200 2233
