Hampton Court (HMC)

Managed by South Western Railway 

 
Hampton Court station
Hampton Court Way
East Molesey
Surrey
KT8 9AE
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note

  • ATM machine

  • Toilets

    Toilets
    The toilets are only open when the ticket office is open. The toilets can be accessed from the Concourse. The National key toilets are located on the Concourse; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]

  • Pay phone

  • Internet

    Public Wi-Fi Yes

  • Post box

    Note

  • Tourist information office

  • Shops

    Shops
 
 

Hampton Court

Stations made easy

Route planning around the station including maps and platforms

Show [HMC] route

 

Getting to and from the station

 

Bicycle parking

Wheel Racks
Storage sheltered
Yes
Storage location

Platform 3

Storage spaces
178
Storage CCTV
Yes
Car Park
Station Car Park
Note

Weekend tickets available after 1200 Fridays £10.50

Off Peak from 1600 Monday to Saturday

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
204  with 2 accessible spaces available
Parking is chargeable for all vehicles  
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£7.50
Off peak rate
£3.50
Saturday rate
£7.00
Sunday rate
£3.50
Weekly rate
£34.90
Monthly rate
£89.90
3 Monthly rate
£269.70
Annual rate
£839.00

Bank Holiday £3.50

CCTV Coverage
Yes
Car Park
Coach Park
Note

Coach Tickets available from the Ticket Office ONLY

Opening hours
Number of spaces
0
Free of charge
No
Daily rate
£25.00
Saturday rate
£15.00
Sunday rate
£15.00

Bank Holiday £15.00 

CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:30 - 18:30
Saturday 08:00 - 19:00
Sunday 09:00 - 17:40
Public Holidays 08:00 - 19:00
Location

Near the station entrance and entrance to platforms

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Smartcards validators
No
Penalty fares
Penalty fares apply for South Western Railway 
London fare zone
Zone 6

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:30 - 18:30
Saturday 08:00 - 19:00
Sunday 09:00 - 17:40
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Help points are available on all platforms

Lost Property
Yes

Please register your lost property using the form at SWR Lost Property. It can take several days for items to turn up, we will let you know if they do.

Customer Services

Please contact our Customer Service Centre on 0345 6000 650

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Station Entrance off Hampton Court Way (A309)

Facilities

 
ATM Machine
No
Post box
Yes
Public Wi-Fi
Yes

Find WiFi Hotspots around Hampton Court station

Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Toilets Location
The toilets are only open when the ticket office is open. The toilets can be accessed from the Concourse. The National key toilets are located on the Concourse; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]
Accessible toilets
Yes
Baby changing facilities
No
National key toilets
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 5282100
Assisted travel
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train, or at peak times this may be provided by station staff. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – please make yourself known to the Guard, who will step out onto the platform when the train arrives.
Helpline opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

24 hours a day, except Christmas Day and Boxing Day

Staff help available
No
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Step-free category A Station - This station has step-free access to all platforms
Wheelchairs available
Yes

Station Map

 
Station plan

View larger version
Stations made easy
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