Hamble (HME)
Managed by South Western Railway
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Hamble
Getting to and from the station
Bicycle parking
Wheel Racks
- Storage sheltered
- No
- Storage spaces
- 4
- Storage CCTV
- No
- Car Park
No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
No
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
- Smartcards validators
Yes
- Penalty fares
- Penalty fares apply for South Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday Closed
Saturday Closed
Sunday Closed
- Customer help points
Yes
-
Help points are available on all platforms
- Lost Property
- Yes
-
Monday - Friday 07:30 - 19:00
Saturday - Sunday Closed
Public Holidays Closed
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Hamble.
- Please click here for details on lost property and how to register a lost item.
- Customer Services
- Please contact our Customer Service Centre on 0345 6000 650
- Ticket gates
No
- CCTV
- No
- Location for Rail Replacement Services
-
Stop at Hound Corner, junction of Hound Road/Hamble Lane
Facilities
- ATM Machine
No
- Public Wi-Fi
Yes
-
Find WiFi Hotspots around Hamble station
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 5282100
- Assisted travel
-
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train, or at peak times this may be provided by station staff. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – please make yourself known to the Guard, who will step out onto the platform when the train arrives.
- Helpline opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
24 hours a day, except Christmas Day and Boxing Day
- Staff help available
No
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
-
Step-free category B Station - Both platforms have step-free access from Hamble Lane via footpaths, on the Platform 2 (trains towards Portsmouth) side this includes a short steep section of up to 1:4 gradient.
A step-free route between platforms is possible via the street (Hamble Lane pedestrian bridge) - total distance is 290m.
Due to a narrow platform, mobility scooter users and some wheelchair users may not be able to board/leave the train via a ramp. Please call our Assisted Travel team who will arrange alternative transport to/from the nearest station that is accessible to you.
- Wheelchairs available
No