Herne Hill (HNH)

Managed by Southeastern 

 
Herne Hill station
Railton Road
Herne Hill
Greater London
SE24 0JW
 

Station facilities

  • Station seating facilities

    Station seating facilities on platforms 1/2 and 3/4
  • Trolleys

  • Refreshments

    Note Coffee shop in the booking hall also Coffee shop on platform 1/2.
  • ATM machine

    ATM machine
  • Toilets

    Toilets Platforms 1/2 and 3/4
  • Pay phone

  • Internet

  • Post box

    Note Outside the station
  • Tourist information office

  • Shops

    Shops

    Homemade Ice Cream in the booking hall. Homewares shop next to the entrance. 

 
 

Herne Hill

Stations made easy

Route planning around the station including maps and platforms

Show [HNH] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage location
front of station and subway
Storage spaces
4
You may leave your cycle in the rack provided however you do so at your own risk.
Storage CCTV
No
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Accessible taxis

Accessible taxis are available to book

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:10 - 19:40
Saturday 06:30 - 19:40
Sunday 08:10 - 17:40

This station is not continuously staffed please see staffing times for details of when staff are available.

Location

On way in to access trains I nthe booking hall

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note
The counter can be raised or lowered to suit all users
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

booking hall/ subway

Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No
Penalty fares
Penalty fares apply for Southeastern 
London fare zone
Zone 2/3

Staffing and general services

 
Information available from staff
Yes - from help point 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

Train running Information and advice on how to get assistance available through the Help Point.

 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
On platform
Lost Property
Yes
Southeastern Customer Services
0345 322 7021
Customer Services
0345 322 7021
Ticket gates
No
CCTV
Yes

Facilities

 
ATM Machine
Yes
Post box
Yes
Outside the station
Refreshment facilities
Yes
Coffee shop in the booking hall also Coffee shop on platform 1/2.
Shops
Yes
Type of shops available

Homemade Ice Cream in the booking hall. Homewares shop next to the entrance. 

Toilets
Yes
Toilets Location
Platforms 1/2 and 3/4
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
Platforms 1/2 & 3/4 
National key toilets
Yes
National key toilets location
Platforms 1/2 & 3/4
Waiting Rooms
Yes
Waiting rooms location
on platforms 1/2 and 3/4
Waiting rooms opening hours
Monday - Sunday 07:00 - 19:00

Only available when staff present

Accessibility and mobility access

 
Helpline Contact
0345 322 7021 or Textphone 0800 783 4548
Staff help available
Yes
This station is not continuously staffed please see staffing times for details of when staff are available.
Staff help available opening times
Monday - Friday 06:00 - 23:59
Saturday 06:00 - 23:59
Sunday 06:00 - 23:59

This station is not continuously staffed please see staffing times for details of when staff are available.

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Step free access to booking hall via side entrance. Step free access to all platforms and interchange via lifts from subway. Stepped access to platforms via subway.
Wheelchairs available
Yes
Wheelchairs available open hours
Monday - Friday 06:00 - 23:59
Saturday 06:00 - 23:59
Sunday 06:00 - 23:59

Station Map

 
Station plan

View larger version
Stations made easy
Show [HNH] route

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