Last updated:Today at 20:27
Train companies affected:CrossCountry, LNER, Northern, TransPennine Express
Hinckley (Leics) (HNK)
Hinckley station, Station Road, Hinckley, Leicestershire, LE10 1UE
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:40 - 13:00
- Opening Hours,Saturday: 06:40 - 13:00
- Opening Hours,Sunday: Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
Accessible ticket machines
Unavailable
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Top up your Smartcard at either the Ticket Office or Ticket Vending Machine
Information Available
- Yes - from help point
Customer Information
Unavailable
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday: 06:40 - 13:00
- Information Services Opening Times,Sunday: Unavailable
Staff Help Available
- Staff Help Available,Monday to Friday: 06:40 - 13:00
- Staff Help Available,Saturday: 06:40 - 13:00
- Staff Help Available,Sunday: Unavailable
To book passenger assistance please call 08000 11 33 23. We recommend you book assistance 12 hours in advance. Assistance will be provided by the On Train Team.
Customer Help Points
Yes
Platform 1 & 2
Left Luggage
Unavailable
Lost Property
Unavailable
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Category B
Platform 1 has step free access via a short ramp. Platform 2 has step free access via a ramped bridge with a moderate gradient.
This station has tactile paving at the edge of each platform.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Unavailable
Induction loop
Yes
Ramp for train access
Unavailable
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Unavailable
Induction loop pay phones
Available
none
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Taxi number displayed on IUP.
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
2 spaces
Disabled parking is free for 1 hour, then normal charges apply.
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:40 - 13:00
- Staff help available,Saturday: 06:40 - 13:00
- Staff help available,Sunday: Unavailable
To book passenger assistance please call 08000 11 33 23. We recommend you book assistance 12 hours in advance. Assistance will be provided by the On Train Team.
Customer Help Points
Yes
Platform 1 & 2
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Unavailable
Sheltered waiting area
There is sheltered waiting
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
63 spaces
Accessible spaces
2 spaces
Disabled parking is free for 1 hour, then normal charges apply.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £6.50
- Rate on Saturday £3.00
- Rate on Sunday £3.00
- Rate per week £20.00
- Rate per month £65.00
- Rate per 3 months £176.00
- Rate per year £650.00
Notes
£1.50 Evening fare - valid 1800 - 0230
£4.50 Weekend rate (Friday 1000 - Sunday midnight) please purchase this ticket from ticket office.
Refreshment Facilities
Unavailable
Public Telephones
No
Accessible Public Telephones
Available
none
Bicycle Storage
Spaces
16 spaces
Type of Storage
Stands
Location
Platform 1
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
is outside the station
Station 01455 614444 Orion 01455 612164 Hinckley 01455 250123
Information to plan your onward journey is available in a printable format here
