Hounslow (HOU)

Managed by South Western Railway 

 
Hounslow station
Whitton Road
Hounslow
Greater London
TW3 2DQ
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note
  • ATM machine

  • Toilets

    Toilets The toilets are located in the Booking Hall on Platform 1. The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key.
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

    Note
  • Tourist information office

  • Shops

    Shops
 
 

Hounslow

Stations made easy

Route planning around the station including maps and platforms

Show [HOU] route

 

Getting to and from the station

 

Bicycle parking

Wheel Racks
Storage sheltered
Yes
Storage location

Platforms 1 & 2

Storage spaces
40
Storage CCTV
Yes
Car Park
Station Car Park
Note

Weekend ticket available from 1200 Friday £4.00

Off Peak from 1600 Monday to Friday

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
25  with 1 accessible spaces available
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£6.30
Off peak rate
£2.00
Saturday rate
£2.00
Sunday rate
£1.00
Weekly rate
£31.50
Monthly rate
£94.50
3 Monthly rate
£283.50
Annual rate
£976.50

Bank Holiday £2.00 

CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:25 - 13:10
Saturday 07:40 - 14:30
Sunday Closed
Public Holidays 07:40 - 14:30
Location

Near to each station entrance

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards validators
No
Penalty fares
Penalty fares apply for South Western Railway 
London fare zone
Zone 5

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:25 - 13:10
Saturday 07:40 - 14:30
Sunday Closed
 
Customer help points
Yes

Help points are available on all platforms

Lost Property
Yes

Please register your lost property using the form at SWR Lost Property. It can take several days for items to turn up, we will let you know if they do.

Customer Services
Please contact our Customer Service Centre on 0345 6000 650
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Station Forecourt off Whitton Road

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Public Wi-Fi
Yes

Find WiFi Hotspots around Hounslow station

Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Toilets Location
The toilets are located in the Booking Hall on Platform 1. The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key.
Accessible toilets
Yes
Baby changing facilities
No
National key toilets
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 5282100
Assisted travel
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – please make yourself known to the Guard, who will step out onto the platform when the train arrives.
Helpline opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

24 hours a day, except Christmas Day and Boxing Day

Staff help available
No
Ramp for train access
Yes
Step free access coverage
No
Step free access note
Step-free category B Station - Steps or ramp (approx. gradient 1:15) to Platform 1 (trains towards Chiswick). Level access to Platform 2 from separate entrance. Access between platforms via footbridge with steps, or step-free route via street approximately 150m.
Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
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