Heaton Chapel (HTC)

Managed by Northern 

 
Heaton Chapel station
Heaton Moor Road
Heaton Chapel
Cheshire
SK4 4NX
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Heaton Chapel

Stations made easy

Route planning around the station including maps and platforms

Show [HTC] route

 

Getting to and from the station

 

Bicycle parking

Lockers,Stands
Storage sheltered
No
Storage spaces
25
5 cycle lockers and 20 cycle stand parking spaces
Storage CCTV
No
Car Park
No
Onward travel information

On both sides of Heaton Moor Road for buses to Manchester, Stockport or Reddish. Busline 0871 200 2233

Impaired mobility set down / pick up points available
No
Metro

GMPTE 0161 228 7811

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:30 - 13:00
Saturday 07:30 - 14:00
Sunday 09:00 - 16:30
Location

In the waiting shelter on the Manchester bound platform

Accepts card payments only

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No
More information at www.northernrailway.co.uk/smart
Penalty fares
Penalty fares apply for Northern 

Staffing and general services

 
Information available from staff
If the station is not staffed please use our helpline 08002006060 
Information services - opening times
Monday - Friday 06:00 - 19:30
Saturday 06:00 - 19:30

Information available from Help Point 24/7.

 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Platforms 1&2

Lost Property
Yes
Monday - Sunday 07:00 - 22:00

Open 0700-2200 7 days per week

08002006060
Customer Services
08002006060
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Replacement transport to Stockport will call at the bus stop on Wellington Road North adjacent to Brook Road Replacement transport to Manchester will call at the bus stop on Wellington Road North by the junction with Claremont Avenue.

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 138 5560 text relay 18001 0800 138 5560
Assisted travel

Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist

Helpline opening hours
Monday - Sunday 24 Hours a Day
Staff help available
Yes
Staff help available opening times
Monday - Friday 06:05 - 18:30
Saturday 07:00 - 18:30
Sunday 09:10 - 16:30
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Services towards Manchester (platform 2) : From Heaton Moor Road, up 1 step into the ticket hall, turn right down 18 steps and then a further 25 steps onto the platform. When the ticket hall is closed use the entrance on Tatton Road North (30 paces from the junction of Heaton Moor Road) down a ramp (63 paces, 1:7 slope) onto the platform. Services towards Stockport (platform 1) : Either use the entrance at the junction of Heaton Moor Road and Edgerton Road North, through a 5ft wide gate and down 41 steps onto the platform, or level access is available 200 paces down Edgerton Road North from Heaton Moor Road along a ramp (26 paces, 1:7 slope) onto the platform

Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
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