Heaton Chapel (HTC)

Managed by Northern 

Heaton Chapel station
Heaton Moor Road
Heaton Chapel

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops


Heaton Chapel

Stations made easy

Route planning around the station including maps and platforms

Show [HTC] route


Getting to and from the station


Bicycle parking

Storage sheltered
Storage location
Platform 1 & 2
Storage spaces
5 cycle lockers and 20 cycle stand parking spaces
Storage CCTV
PlusBike (cycle hire)

Not available at this station.

Car Park
Onward travel information

On both sides of Heaton Moor Road for buses to Manchester, Stockport or Reddish. Busline 0871 200 2233


No, www.traintaxi.co.uk

Accessible taxis

You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

Impaired mobility set down / pick up points available

GMPTE 0161 228 7811

Ticket buying and collection

Ticket Office
Opening hours
Monday - Friday 06:30 - 13:00
Saturday 07:30 - 14:00
Sunday 09:00 - 16:30

In the waiting shelter on the Manchester bound platform

Accepts card payments only

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop
This office has an induction loop
Ticket machines
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards issued
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
More information at www.northernrailway.co.uk/smart
Penalty fares
Penalty fares apply for Northern 

Staffing and general services

Information available from staff
If the station is not staffed please use our helpline 08002006060 
Information services - opening times
Monday - Friday 06:00 - 19:30
Saturday 06:00 - 19:30

Information available from Help Point 24/7.

Passenger Information Systems
Departure screens, Announcements
Customer help points

Platforms 1&2

Lost Property
Monday - Sunday 07:00 - 22:00

Open 0700-2200 7 days per week

Customer Services
Ticket gates
Location for Rail Replacement Services

Replacement transport to Stockport will call at the bus stop on Wellington Road North adjacent to Brook Road Replacement transport to Manchester will call at the bus stop on Wellington Road North by the junction with Claremont Avenue.


ATM Machine
Waiting Rooms

Accessibility and mobility access

Helpline Contact
0800 138 5560 text relay 18001 0800 138 5560
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours
Monday - Sunday 24 Hours a Day
Staff help available
Staff help available opening times
Monday - Friday 06:05 - 18:30
Saturday 07:00 - 18:30
Sunday 09:10 - 16:30
Ramp for train access
Step free access coverage
Step free access note
  • Category B Station
  • Scooter Friendly Station
  • Please note there are no tactile pavings at this station

Services towards Manchester (platform 2) : From Heaton Moor Road, up 1 step into the ticket hall, turn right down 18 steps and then a further 25 steps onto the platform. When the ticket hall is closed use the entrance on Tatton Road North (30 paces from the junction of Heaton Moor Road) down a ramp (63 paces, 1:7 slope) onto the platform. Services towards Stockport (platform 1) : Either use the entrance at the junction of Heaton Moor Road and Edgerton Road North, through a 5ft wide gate and down 41 steps onto the platform, or level access is available 200 paces down Edgerton Road North from Heaton Moor Road along a ramp (26 paces, 1:7 slope) onto the platform

To find our more about travelling around this station, please see the 360 map click here

Wheelchairs available

Station Map

Station plan

View larger version
Stations made easy
Show [HTC] route

Find another station