Last updated:Today at 22:26
Train companies affected:London Overground
Hatton (HTN)
Hatton station, Station Road, Hatton, Warwickshire, CV35 7LE
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Unavailable
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
Staff Help Available
Unavailable
Passenger Assistance Meeting Points:
Platform 1 - between the shelter and the help point
Platform 2 - next to the shelter.
Please note that your assistance will be provided by Train Managers who will be on board the train when it arrives at the station.
Customer Help Points
Yes
Customer Services Notes
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 12:00 - 20:00
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Step Free Access Category B3. Step free access to Platform 1 (London bound) only.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Unavailable
Induction loop
Yes
Ramp for train access
Unavailable
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
Impaired mobility set down/pick-up point available
Available
At station entrance.
Accessible spaces
1 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Unavailable
Passenger Assistance Meeting Points:
Platform 1 - between the shelter and the help point
Platform 2 - next to the shelter.
Please note that your assistance will be provided by Train Managers who will be on board the train when it arrives at the station.
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: 07:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Unavailable
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
48 spaces
Accessible spaces
1 space
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
At station entrance.
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
12 spaces
Type of Storage
Stands
Location
On platform 1.
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
This station is served served by mini-buses in the event that rail replacement road transport is arranged,due to difficult road access. Mini-buses are unlikely to be fully accessible to customers with mobility impairments. Please use the Passenger Help Point on the station to arrange for a taxi to the nearest served Chiltern Railways station in the event that the booked mini-bus is inaccessible.
Information to plan your onward journey is available in a printable format here
