Last updated:Today at 16:57
Train companies affected:National Rail
Last updated:Today at 16:12
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway, Transport for Wales, West Midlands Railway
Haymarket (HYM)
Haymarket station, Haymarket Terrace, Edinburgh, City of Edinburgh, EH12 5EY
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:30 - 21:25
- Opening Hours,Saturday: 06:30 - 21:25
- Opening Hours,Sunday: 08:10 - 21:25
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday & Public Holidays: Available
Staff Help Available
- Staff Help Available,Monday to Saturday: 05:00 - 01:30
- Staff Help Available,Sunday: 07:00 - 01:00
Customer Help Points
Yes
Passenger Assistance Meeting Points.
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive.
Ticket Office
Located in the main concourse.
Customer Services Notes
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 21:00
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates
Please take care when boarding/alighting the train at platforms 1, 3 and 4, as the stepping distance between the train and the platform may be more prominent than at other platforms.
Ticket barriers and gates
Available
Ticket gates to all platforms
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Saturday: 05:10 - 00:45
- Waiting rooms,Sunday: 08:00 - 00:00
Inside the station - one on platform 4 and one on platform 2 and 3
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Staff Help
Staff help available
- Staff help available,Monday to Saturday: 05:00 - 01:30
- Staff help available,Sunday: 07:00 - 01:00
Customer Help Points
Yes
Passenger Assistance Meeting Points.
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive.
Ticket Office
Located in the main concourse.
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Available
The toilets are located on Platform 1, the Concourse and near the entrance from Haymarket Terrace.
Accessible Toilets
Unavailable
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Saturday: 05:10 - 00:45
- Waiting Rooms,Sunday: 08:00 - 00:00
Inside the station - one on platform 4 and one on platform 2 and 3
Seating Area
Available
Sheltered waiting area
There is sheltered waiting
ATM
Available
Refreshment Facilities
Available
Kiosk, Cafes, Marks and Spencer
Shops
Available
M&S Simply Food
Public Telephones
Yes
Public Wi-Fi
Available
Bicycle Storage
Spaces
24 spaces
Type of Storage
Stands
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
Biketrax www.biketrax.co.uk
More Information
Transport Links
Buses pick up/drop at the Citypoint building on Haymarket Terrace.
Please click on the link below for the exact bus pick up location:-
visit www.traintaxi.co.uk for details of taxis available for hire
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
An express bus service links Haymarket with Edinburgh Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Biketrax www.biketrax.co.uk
