Last updated:Today at 10:45
Train companies affected:South Western Railway
Haymarket (HYM)
Haymarket station, Haymarket Terrace, Edinburgh, City of Edinburgh, EH12 5EY
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:30 - 21:25
- Opening Hours Saturday: 06:30 - 21:25
- Opening Hours Sunday: 08:10 - 21:25
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available From Staff
- Yes - from help point
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Saturday: 06:30 - 21:25
- Information Services Opening Times Sunday: 08:10 - 21:25
Staff Help Available
- Staff Help Available Monday to Saturday: 05:00 - 01:30
- Staff Help Available Sunday: 07:00 - 01:00
Customer Help Points
Yes
Customer Services Notes
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 21:00
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates
Blue Badge parking bays: 2
Ticket barriers and gates
Yes
Ticket gates to all platforms
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
- Waiting rooms Monday to Saturday: 05:10 - 00:45
- Waiting rooms Sunday: 08:00 - 00:00
Inside the station - one on platform 4 and one on platform 2 and 3
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
- Staff help available Monday to Saturday: 05:00 - 01:30
- Staff help available Sunday: 07:00 - 01:00
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platform 1, the Concourse and near the entrance from Haymarket Terrace.
Accessible Toilets
No
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Saturday: 05:10 - 00:45
- Waiting Rooms Sunday: 08:00 - 00:00
Inside the station - one on platform 4 and one on platform 2 and 3
Seating Area
Yes
ATM
Yes
Refreshment Facilities
Yes
Kiosk, Cafes, Marks and Spencer
Shops
Yes
M&S Simply Food
Pay Phones
Yes
Public Wi-Fi
Yes
Bicycle Storage
Spaces
24 spaces
Type of Storage
Stands
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
Biketrax www.biketrax.co.uk
More Information
Transport Links
For on the day disruption, buses pick up/drop off from the layby in front of the station
Planned Engineering works
Weekends in October and November 2023
Buses pick up/drop off Dalry Rd, at the Mediterranean Supermarket.
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visit www.traintaxi.co.uk for details of taxis available for hire
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
An express bus service links Haymarket with Edinburgh Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Biketrax www.biketrax.co.uk
