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Last updated:Today at 09:20
Train companies affected:South Western Railway

Haymarket (HYM)

Haymarket station, Haymarket Terrace, Edinburgh, City of Edinburgh, EH12 5EY

Live trains

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Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:30 - 21:25
  • Opening Hours Saturday: 06:30 - 21:25
  • Opening Hours Sunday: 08:10 - 21:25
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 06:30 - 21:25
  • Information Services Opening Times Sunday: 08:10 - 21:25

Staff Help Available

  • Staff Help Available Monday to Saturday: 05:00 - 01:30
  • Staff Help Available Sunday: 07:00 - 01:00

Customer Help Points

Yes

Customer Services Notes

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 21:00

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates

Blue Badge parking bays: 2

Ticket barriers and gates

Yes

Ticket gates to all platforms

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms
  • Waiting rooms Monday to Saturday: 05:10 - 00:45
  • Waiting rooms Sunday: 08:00 - 00:00

Inside the station - one on platform 4 and one on platform 2 and 3

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 05:00 - 01:30
  • Staff help available Sunday: 07:00 - 01:00
Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platform 1, the Concourse and near the entrance from Haymarket Terrace.

Accessible Toilets

No

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Saturday: 05:10 - 00:45
  • Waiting Rooms Sunday: 08:00 - 00:00

Inside the station - one on platform 4 and one on platform 2 and 3

Seating Area

Yes

ATM

Yes

Refreshment Facilities

Yes

Kiosk, Cafes, Marks and Spencer

Shops

Yes

M&S Simply Food

Pay Phones

Yes

Public Wi-Fi

Yes

Bicycle Storage

Spaces

24 spaces

Type of Storage

Stands

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

Biketrax www.biketrax.co.uk

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