Haymarket (HYM)
Managed by ScotRail
Station facilities
-
Station seating facilities
Station seating facilities Inside the station - one on platform 4 and one on platform 2 and 3
-
Trolleys
-
Refreshments
Note Kiosk, Cafes, Marks and Spencer -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on Platform 1, the Concourse and near the entrance from Haymarket Terrace. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops M&S Simply Food
Haymarket
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage spaces
- 24
- Storage CCTV
- No
- PlusBike (cycle hire)
-
Biketrax www.biketrax.co.uk
- Car Park
- No
- Onward travel information
- for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
- visit www.traintaxi.co.uk for details of taxis available for hire
- Impaired mobility set down / pick up points available
- No
- Airport
- An express bus service links Haymarket with Edinburgh Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Port
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:30 - 21:25
Saturday 06:30 - 21:25
Sunday 08:10 - 21:25
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:30 - 21:25
Sunday 08:10 - 21:25
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- ScotRail Lost Property Information
-
Monday - Sunday 07:00 - 21:00
- 03301 092 833
- Customer Services
- Ticket gates
- Yes
-
Ticket gates to all platforms
- CCTV
- Yes
- Location for Rail Replacement Services
-
Buses pick up/drop off from the layby in front of the station
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Kiosk, Cafes, Marks and Spencer
- Shops
- Yes
- Type of shops available
- M&S Simply Food
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 1, the Concourse and near the entrance from Haymarket Terrace.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Waiting Rooms
- Yes
- Waiting rooms location
-
Inside the station - one on platform 4 and one on platform 2 and 3
- Waiting rooms opening hours
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:10 - 00:45
Sunday 08:00 - 00:00
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
- Staff help available opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:00 - 01:30
Sunday 07:00 - 01:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates
Blue Badge parking bays: 2
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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