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Havenhouse (HVN)

Havenhouse station, Croft Marsh Lane, near Skegness, Lincolnshire, PE24 4AR

This station has Barrow or Level crossing. We do not recommend that you use it without assistance.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

Unavailable

Ticket Machines

No

Collect tickets bought online
  • No
Accessible ticket machines

Unavailable

no

Height adjusted ticket office counter

Unavailable

None

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Information Available

  • Yes - from help point

Customer Information

Unavailable

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: Unavailable
  • Information Services Opening Times,Saturday: Unavailable
  • Information Services Opening Times,Sunday: Unavailable

Staff Help Available

  • Staff Help Available,Monday to Friday: Unavailable
  • Staff Help Available,Saturday: Unavailable
  • Staff Help Available,Sunday: Unavailable

Assistance provided by on-train staff. 

Customer Help Points

Yes

on boston bound platform

Left Luggage

Unavailable

Lost Property

Unavailable

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are only made visually

Induction loop availability

There are no apparent induction loops

Station Accessibility

Step-free access

Some step-free access, may be in one direction only - please check details.

Category B

Platform 1 has step free access via a ramp with a very steep gradient. Platform 2 has step free access via a ramp with a steep gradient. Access between the platforms is via a barrow crossing, this has an uneven surface due to the tracks. 

This station doesn't have tactile paving at the edges of the platform.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Unavailable

no

Height adjusted ticket office counter

Unavailable

None

Induction loop

Yes

Ramp for train access

Unavailable

Accessible Toilets

Unavailable

Waiting rooms

Available

Closed until further notice

no

Seating area

Unavailable

Induction loop pay phones

Available

none

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Impaired mobility set-down/ pick-up point note

This is a drop-off point only

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide

Number of set-down/ pick-up spaces

There is space for 1 vehicle at a time to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: Unavailable
  • Staff help available,Saturday: Unavailable
  • Staff help available,Sunday: Unavailable

Assistance provided by on-train staff. 

Customer Help Points

Yes

on boston bound platform

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.​​​​​​​Passenger assistance is not available at this station, a ramp can be provided by on-train staff to board and leave the train only. If you require assistance please contact East Midlands Railway on 03457 125 678 (option 3) to discuss your travel options.

Help Point location

Help Points are only available in limited locations

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Available

Closed until further notice

no

Seating Area

Unavailable

Refreshment Facilities

Unavailable

Public Telephones

No

Accessible Public Telephones

Available

none

Bicycle Storage

Spaces

4 spaces

Type of Storage

Stands

Location

On Platform 1.

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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