Last updated:Today at 17:58
Train companies affected:Avanti West Coast, London Northwestern Railway
Heckington (HEC)
Heckington station, Station Road, Heckington, Lincolnshire, NG34 9UJ
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
Yes
Collect tickets bought online
- No
Accessible ticket machines
Unavailable
no
Height adjusted ticket office counter
Unavailable
no
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available
- Yes - from help point
Customer Information
Unavailable
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: Unavailable
- Information Services Opening Times,Saturday: Unavailable
- Information Services Opening Times,Sunday: Unavailable
Staff Help Available
- Staff Help Available,Monday to Friday: Unavailable
- Staff Help Available,Saturday: Unavailable
- Staff Help Available,Sunday: Unavailable
Assistance provided by on-train staff.
Customer Help Points
Yes
both platforms
Left Luggage
Unavailable
Lost Property
Unavailable
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Level access to Skegness bound platform. Foot crossing only to Grantham bound platform.
Category B. This station has a degree of step free access to the platform which may be in both directions or in one direction only - please check for details. The station has a barrow crossing over the track and we strongly recommend that you do not use it without assistance. To book passenger assistance please call 08000 11 33 23. We recommend that you book assistance 12 hours in advance.
This station doesn't have tactile paving at the edges of the platforms.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Unavailable
no
Height adjusted ticket office counter
Unavailable
no
Induction loop
Yes
Ramp for train access
Unavailable
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
no
Seating area
Unavailable
Induction loop pay phones
Available
none
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps can be deployed from the rear and side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is a Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: Unavailable
- Staff help available,Saturday: Unavailable
- Staff help available,Sunday: Unavailable
Assistance provided by on-train staff.
Customer Help Points
Yes
both platforms
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
no
Seating Area
Unavailable
Refreshment Facilities
Unavailable
Public Telephones
Yes
Accessible Public Telephones
Available
none
Bicycle Storage
Spaces
8 spaces
Type of Storage
Stands
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
In the station car park.
Sleaford (SLR) Station Woodside 01529 304444 GT 01529 305111 T and C 01529 303304
Information to plan your onward journey is available in a printable format here
