Harwich International (HPQ)

Managed by Greater Anglia 

 
Harwich International station
Parkeston Quay
Harwich
Essex
CO12 4SR
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note

    Limited facilities available in port building

  • ATM machine

    ATM machine

  • Toilets

    Toilets The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during the opening hours of the station.

  • Pay phone

    Pay phone Cards and Coins

  • Internet

    Public Wi-Fi Yes

  • Post box

    Note

  • Tourist information office

  • Shops

    Shops Passport Photo Booth
 
 

Harwich International

Stations made easy

Route planning around the station including maps and platforms

Show [HPQ] route

 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
Yes
Storage location

Within car park and on platform

Storage spaces
22
Storage CCTV
No
Car Park
Harwich Port Car Park
Operator
Harwich Port
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
250  with 10 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
CCTV Coverage
No
Onward travel information

Plus Bus location

Taxi

 Taxi service information available from station information poster.

Impaired mobility set down / pick up points available
No
Port

Sailings to The Netherlands.

Ticket buying and collection

 
Ticket Office
No
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Not possible from this station
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes
Tickets can be collected on Smartcard at this station

Staffing and general services

 
Information available from staff
Yes - from help point 
Information services - opening times
 
Customer help points
Yes

Help points available on platforms

Lost Property
Yes
Monday - Friday 09:00 - 17:00
Customer Services

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services
Replacement transport stop at bus stop (East Dock Road), near sign for Long/Short stay car park. Boat train services depart from behind platform 1

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Public Wi-Fi
Yes
Find WiFi Hotspots around Harwich International station
Refreshment facilities
Yes

Limited facilities available in port building

Shops
Yes
Type of shops available
Passport Photo Booth
Toilets
Yes
Toilets Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during the opening hours of the station.
Accessible toilets
No
Baby changing facilities
No
National key toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Assisted travel

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Helpline opening hours
Monday - Sunday 08:00 - 20:00

08:00 - 20:00

Staff help available
Yes

Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.

Staff help available opening times
Monday - Sunday Closed

A guard/conductor is on each train to provide help.

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

This station has step free access to all platforms with lifts available.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.

Wheelchairs available
No

Station Map

 
Station plan

View larger version
Stations made easy
Show [HPQ] route

Find another station

You are here:

  1. Home
  2. Stations & On Train
  3. Harwich International