Ifield (IFI)
Managed by Southern
Station facilities
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Station seating facilities
Station seating facilities Unheated shelters are available on both platforms -
Trolleys
-
Refreshments
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ATM machine
-
Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Ifield
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
YES- Storage location
- Station Entrance
- Storage spaces
- 10
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here.
- Taxi
- NO
- Impaired mobility set down / pick up points available
- Yes
- Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at both sides of the station
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:00 - 12:35
Saturday 07:00 - 13:35
Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- Yes
- For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Southern Thameslink
Staffing and general services
- Information available from staff
- Information services - opening times
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Monday - Friday 06:00 - 12:35
Saturday 07:00 - 13:35
Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
- Unheated shelters are available on both platforms
- Waiting rooms opening hours
-
Waiting area may only be available during staffed hours at some locations
Accessibility and mobility access
- Helpline Contact
- If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018
- Assisted travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 24 Hours a Day
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
-
It is not possible to provide level access between train and platform at this station owing to a narrow platform which prevents the use of a ramp.
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
- pressing the ‘emergency & assisted travel’ Help Point button
- calling us on the freephone number 0808 168 1238
- texting us on 07970 511077
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
- Staff help available opening times
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Monday - Friday 06:00 - 12:35
Saturday 07:00 - 13:35
Sunday Closed
For assistance when the station is unstaffed please see above
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- This is a Category B2 station: Step-free access to each platform via short, steep ramps on either side of station. No step-free interchange between platforms.
Assistance Meeting Point is the Ticket Office. - Wheelchairs available
- No
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