Ifield (IFI)
Managed by Southern
Station facilities
-
Station seating facilities
Station seating facilities Step free waiting room. Seating available on platform - Waiting rooms normally available when station is staffed -
Trolleys
-
Refreshments
Note Costa vending machine -
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note -
Tourist information office
-
Shops
Ifield
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
YES- Storage location
- Station Entrance
- Storage spaces
- 10
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here.
- Taxi
- NO
- Impaired mobility set down / pick up points available
- Yes
- Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at both sides of the station
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:00 - 12:35
Saturday 07:00 - 13:35
Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Use Oyster Pay as you go here
- Yes
- You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station.
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- Smartcards cannot be purchased from this station. Please apply online at: www.southernrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Southern
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Sunday 24 Hours a Day
Monday - Sunday 24 Hours a Day
Monday - Sunday 24 Hours a Day
- Customer help points
- Yes
- Lost Property
- Yes
- Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Refreshment facilities
- Yes
- Costa vending machine
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
- Step free waiting room. Seating available on platform - Waiting rooms normally available when station is staffed
- Waiting rooms opening hours
-
Waiting rooms normally available when station is staffed
Accessibility and mobility access
- Helpline Contact
- Please contact the helpline by phone on 0800 138 1016 or by emailing myjourney@southernrailway.com to ensure that arrangements are in place.
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
-
Staffing hours are shown in the 'Staffing and General services' section, however staff may be involved in other activities during these hours so please do book assistance where possible.
Although this station isn’t always staffed our Assisted Travel Support team are there to help you to complete your journey.
If you have not booked assistance and require assistance boarding a train at this station, then on arrival please contact this team by either:
- pressing the ‘emergency and assisted travel’ Help Point button, or
- calling us on the Freephone number 0808 168 1238 (or text to 07970 511 077)
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart. - Staff help available opening times
-
Monday - Friday 06:00 - 12:35
Saturday 07:00 - 13:35
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Step-free access to both platforms, via steep ramps, from separate entrances. No step free interchange between platforms.
Although this station isn’t always staffed our Assisted Travel Support team are there to help you to complete your journey.
If you have not booked assistance and require assistance boarding a train at this station, then on arrival please contact this team by either:
- pressing the ‘emergency and assisted travel’ Help Point button, or
- calling us on the Freephone number 0808 168 1238 (or text to 07970 511 077)
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart. - Wheelchairs available
- No
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