Last updated:Today at 11:31
Train companies affected:South Western Railway
Last updated:Yesterday at 17:04
Train companies affected:National Rail
Kempton Park station, Staines Road East, Sunbury-on-Thames, Surrey, TW16 5AE
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At the bottom of the stairs by the entrance to platform 1
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Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Help points are available on all platforms
Please contact our Customer Service Centre on 0345 6000 650
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Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Kempton Park.
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This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Step-free category B3 Station - Short ramp at approx 1:12 gradient to Platform 2 (for trains towards Shepperton). Steps to Platform 1 (for trains towards London).
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Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Yes
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Help points are available on all platforms
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
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4 spaces
Racks
Platform 2
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No
There are no cycle hire facilities at this station
To Shepperton: Staines Road East (A308) outside the Jubilee pub
To Fulwell: Staines Road East (A308) opposite the Jubilee pub
Information to plan your onward journey is available in a printable format here
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