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Last updated:Today at 11:42
Train companies affected:National Rail

Kenilworth (KNW)

Kenilworth station, Station Road, Kenilworth, Warwickshire, CV8 1JJ

Live trains

Radio buttons live-trains-finder-type

Lift status

Updated: 28 March 2024, 20:33

Ticket Office

Opening Hours

Yes

Location

The retail unit at the station sells tickets. This is operated by a third party, not a railway company.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

No

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Staff Help Available

Yes

This station is unstaffed.  Your assistance will be provided by our on-train Conductor team.

Customer Help Points

Yes

Customer Services Notes

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Luggage Storage

No

Lost Property

No

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.

Ticket barriers and gates

No

Accessible ticket machines

No

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Accessible toilets are available

Waiting rooms

Yes

Passengers may wait in the retail unit during opening hours. There is also a waiting shelter on the platform.

Seating area

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Accessible spaces

4 spaces

Staff Help

Staff help available

Yes

This station is unstaffed.  Your assistance will be provided by our on-train Conductor team.

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: Yes

24 hours, 7 days a week (except Christmas Day and Boxing Day)

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

A toilet is located within the retail unit, and is available to all passengers when open.

Accessible Toilets

No

Accessible toilets are available

Baby Changing

Yes

Waiting Rooms

Yes

Passengers may wait in the retail unit during opening hours. There is also a waiting shelter on the platform.

Seating Area

No

Car Parking Availability

  • Car Parking Availability Monday to Sunday: Yes

Spaces

71 spaces

Accessible spaces

4 spaces

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £2.30
  • Rate per day £3.20
  • Rate on Saturday £2.10
  • Rate on Sunday £2.30
  • Rate per week £12.20
  • Rate per month £38.20
  • Rate per year £305.10

Refreshment Facilities

No

Shops

Yes

A retail unit is situated at the station, selling a range of hot and cold drinks and snacks, as well as the full range of train tickets for all operators.

Pay Phones

No

Public Wi-Fi

No

Bicycle Storage

Type of Storage

Stands

Location

 Adjacent to the station building

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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