Kenilworth (KNW)
Kenilworth station, Station Road, Kenilworth, Warwickshire, CV8 1JJ
Station Information
Ticket Office
Opening Hours
Yes
Location
The retail unit at the station sells tickets. This is operated by a third party, not a railway company.
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
No
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Staff Help Available
Yes
This station is unstaffed. Your assistance will be provided by our on-train Conductor team.
Customer Help Points
Yes
Customer Services Notes
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Luggage Storage
No
Lost Property
No
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.
Ticket barriers and gates
No
Accessible ticket machines
No
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Accessible toilets are available
Waiting rooms
Yes
Passengers may wait in the retail unit during opening hours. There is also a waiting shelter on the platform.
Seating area
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
4 spaces
Staff Help
Staff help available
Yes
This station is unstaffed. Your assistance will be provided by our on-train Conductor team.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: Yes
24 hours, 7 days a week (except Christmas Day and Boxing Day)
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
A toilet is located within the retail unit, and is available to all passengers when open.
Accessible Toilets
No
Accessible toilets are available
Baby Changing
Yes
Waiting Rooms
Yes
Passengers may wait in the retail unit during opening hours. There is also a waiting shelter on the platform.
Seating Area
No
Operator
SABA UK
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
71 spaces
Accessible spaces
4 spaces
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £2.30
- Rate per day £3.20
- Rate on Saturday £2.10
- Rate on Sunday £2.30
- Rate per week £12.20
- Rate per month £38.20
- Rate per year £305.10
Refreshment Facilities
No
Shops
Yes
A retail unit is situated at the station, selling a range of hot and cold drinks and snacks, as well as the full range of train tickets for all operators.
Pay Phones
No
Public Wi-Fi
No
Bicycle Storage
Type of Storage
Stands
Location
Adjacent to the station building
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement vehicles pick up and set down from the bus stop in front of the station building. Please check the destination before boarding.
