Kew Bridge (KWB)
Managed by South Western Railway
Station facilities
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Station seating facilities
Station seating facilities There is no waiting room but seating is available at the station.
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Trolleys
-
Refreshments
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ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Kew Bridge
Getting to and from the station
Bicycle parking
Wheel Racks- Storage sheltered
- No
- Storage location
-
Platform 2
- Storage spaces
- 20
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for South Western Railway
- London fare zone
- Zone 3
Staffing and general services
- Information available from staff
- No
- Customer help points
- Yes
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Help points are available on all platforms
- Lost Property
- Yes
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Monday - Friday 07:30 - 19:00
Saturday - Sunday Closed
Public Holidays Closed
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Kew Bridge.
- Please click here for details on lost property and how to register a lost item.
- Customer Services
- Please contact our Customer Service Centre on 0345 6000 650
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
To Brentford: Kew Bridge Road (A315) Bus Stop S
To Barnes: Chiswick High Road (A205) Bus Stop X in front of station
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Kew Bridge station
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
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There is no waiting room but seating is available at the station.
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 5282100
- Assisted travel
-
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – please make yourself known to the Guard, who will step out onto the platform when the train arrives.
- Helpline opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
24 hours a day, except Christmas Day and Boxing Day
- Staff help available
- No
- Ramp for train access
- No
- Step free access coverage
- No
- Step free access note
- Step-free category C station - This station does not have step-free access
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Richmond (London);
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