Lancaster (LAN)

Managed by Avanti West Coast 

 
Lancaster station
Meeting House Lane
Lancaster
Lancashire
LA1 5NW
 

Station facilities

  • Station seating facilities

  • Trolleys

    Trolleys Yes

  • Refreshments

    Note

  • ATM machine

    ATM machine Located on concourse Located by the ticket office

  • Toilets

    Toilets The National key toilets are located on Platforms 3 and 4; these toilets are operated by a radar key.

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops News agent
 
 

Lancaster

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Route planning around the station including maps and platforms

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Station Message: Alert!

Temporary changes to ticket office opening hours at Lancaster station during Coronavirus: Weekday 08:00-16:00, Saturday 08:00-16:00, Sunday 09:15-16:00. Assistance and information is available from staff whilst trains are running.

Station Message: Alert!

In the interest of reducing anti-social behaviour and ensuring passenger safety, the gate at Platform 1 at Lancaster station will remain closed until further notice. Customers are advised to use the nearby alternative entrance.

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Lockers,Stands
Storage sheltered
Yes
Storage location
Platform 1 (North End), 28 Lockers, 38 Stands
Platform 4 (North End), 16 Lockers, 12 Stands
8 Stand spaces outside the West entrance
Platform 5, 40 Stands
Storage spaces
135
120 stands by platform 1 (120 spaces) 8 hoops on platfrom 3 (2 x cycles per hoop = 16 spaces) 6 hoops on platform 4 (2 x cycles per hoop = 12 spaces) 20 hoops on platform 5 (2 x cycles per hoop = 40 spaces)
Storage CCTV
Yes
PlusBike (cycle hire)
Leisure Lakes Bikes
103 Penny Street
Lancaster
01524 844389
lancaster@leisure-lakes.com
www.leisurelakesbikes.com
Car Park
Station Car Park
Operator
Avanti West Coast
Address
Meeting House Lane
Lancaster
LA1 5NW
Note

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.

Different rates apply to non rail users, please speak to a member of staff.

 

 

Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
165  with 6 accessible spaces available
Free of charge
No
Daily rate
£12.00
Saturday rate
£4.00
Sunday rate
£4.00
Monthly rate
£166.00
3 Monthly rate
£374.00
Annual rate
£1200.00

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website.

Different rates apply to non rail users, please speak to a member of staff.

 

 

CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Taxi rank can be found outside the entrance. 

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:15 - 19:45
Saturday 05:15 - 19:45
Sunday 09:30 - 20:00
Location

Ticket machines can be found in the ticket hall and on platform 3

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
No
Penalty fares
Penalty fares apply for TransPennine Express 

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from information point,Yes - from ticket office 
Information services - opening times
Sunday 08:00 - 00:00
Monday - Friday 04:50 - 00:00
Saturday 04:50 - 00:00
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Lost Property
Yes
Customer Services

There are two Customer Information points, one situated on platform 3 and the other situated on platform 4, however customers are encouraged to approach any member of station staff for information.

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Pick Up / Drop Off at the bus stop outside the station rear entrance.

Facilities

 
ATM Machine
Yes
Located on concourse Located by the ticket office
Pay phones
Yes
Pay phones type
Cards and Coins
Refreshment facilities
Yes
Shops
Yes
Type of shops available
News agent
Toilets
Yes
Toilets Location
The National key toilets are located on Platforms 3 and 4; these toilets are operated by a radar key.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
No
Trolleys
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
Yes
Sunday 08:00 : 00:00, Weekdays (Mon - Fri) 04:50 : 00:00, Saturday 04:50 : 00:00
Staff help available opening times
Monday - Friday 04:50 - 00:00
Saturday 04:50 - 00:00
Sunday 08:00 - 00:00
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.

Wheelchairs available
Yes

Station Map

 
Station plan

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