Leeds (LDS)
Leeds station, New Station Street, Leeds, West Yorkshire, LS1 4DY
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 04:45 - 23:59
- Opening Hours,Sunday: 06:45 - 22:30
Location
Booking Hall
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from information point
- Yes - from ticket office
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday: 06:30 - 20:30
- Information Services Opening Times,Sunday: 10:00 - 18:00
Travel Centre open 09:00-18:00 Mon-Sat and 10:00-16:00 on Sun. *Sometimes the Travel Centre may be closed due to Covid-19. When Customer Information Points closed, please contact any member of staff or Network Rail Reception, platform 5 for 24 hour help.
Staff Help Available
- Staff Help Available,Monday to Sunday: Available
Journey Care assistance is available prior to travel via the relevant Train Operator:
Northern - **0800 138 5560** Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form
London North Eastern Railway - 03457 225 225 Textphone - 18001 03457 225 225
CrossCountry - 0344 811 0125, textphone 0344 811 0126
East Midlands Railway - 0800 0113323, textphone 18001 03457 078051
TransPennine Express - 0800 107 2149, textphone 18001 0800 1072149
Customer Help Points
No
Left Luggage
Available
Lost Property
- Lost Property,Monday to Sunday: 08:00 - 21:00
Located on the North Concourse near Wellington Street entrance.
Trolleys
Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Suitable for disabled passengers. Lifts or Level access to all platforms.
Ticket barriers and gates
Available
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
Available
Seating area
Available
Station seating on North and South Concourses.
Waiting room on Platforms 0, 9 & 12. Open 05:00-23:00.
Induction loop pay phones
Available
Main footbridge and New Station Street
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Taxi rank outside New Station Street entrance near the bus interchange.
Impaired mobility set down/pick-up point available
Available
Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance:
CrossCountry 03448 110125
East Midlands Railway - 08000 113323
London North Eastern Railway - 03457 225 225
Northern - 0800 1385560.
TransPennine Express - 0800 107 2149
There is a drop off and pick up zone in Princes Square, off Aire Street. Drivers will have 10 minutes free waiting time within the drop off zone which will be monitored with Automatic Number Plate Recognition (ANPR) cameras. Those wishing to park for more than 10 minutes can use the multi storey car park.
ANPR cameras will capture your entry and exit from this area, exceeding this time will result in a parking fine. Blue Badge holders get 30 minutes of free waiting time when parked in an accessible bay and clearly displaying a Blue Badge. No return within 30 minutes.
There is no parking pick-up or drop-off on the main entrance and through road known as Princes Square. This is a no parking roadway to assist with the free flow of traffic and for Health and Safety purposes.
Accessible spaces
12 spaces
Accessible car park equipment
No
No assistance is available from the car parks. Parking can be booked by contacting APCOA on 0113 247 9238.
Staff Help
Staff help available
- Staff help available,Monday to Sunday: Available
Journey Care assistance is available prior to travel via the relevant Train Operator:
Northern - **0800 138 5560** Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form
London North Eastern Railway - 03457 225 225 Textphone - 18001 03457 225 225
CrossCountry - 0344 811 0125, textphone 0344 811 0126
East Midlands Railway - 0800 0113323, textphone 18001 03457 078051
TransPennine Express - 0800 107 2149, textphone 18001 0800 1072149
Customer Help Points
No
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Available
Baby changing facilities are located in the accessible toilet on platform 12 on the South Concourse
Accessible Toilets
Available
Baby Changing
Available
Baby Changing facilities are located in the Accessible Toilets on Platform 12 and on the South Concourse.
Waiting Rooms
Available
Seating Area
Available
Station seating on North and South Concourses.
Waiting room on Platforms 0, 9 & 12. Open 05:00-23:00.
First Class Lounge
- First Class Lounge,Monday to Friday: 06:00 - 18:30
- First Class Lounge,Saturday: 06:30 - 18:00
- First Class Lounge,Sunday: 10:00 - 17:30
Location: In the booking hall
Tickets Accepted in London North Eastern Railway First Class Lounge:
Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
Any First Class Anytime ticket valid for travel on the LNER route
Any LNER First Class packages
First Advance (routed LNER & connections)
LNER First Class Reader Offer (routed LNER & connections)
LNER First Class Flat Fare (routed LNER & connections)
LNER Rewards First Class Leisure Single (routed LNER & connections)
LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
Inclusive Tour Tickets (eg. Superbreak)
Weekend First
Restricted tickets: All First Class tickets valid only on other train operators.
Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges.
Facilities: Toilets, TV.
Refreshments: Complimentary: tea / coffee / hot chocolate / orange juice / water / biscuits.
Wi-Fi: Yes
Showers: No
Sheltered waiting area
There is sheltered waiting
Operator
APCOA Parking (UK) Limited
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
305 spaces
Accessible spaces
12 spaces
Accessible car park equipment
No
No assistance is available from the car parks. Parking can be booked by contacting APCOA on 0113 247 9238.
Impaired mobility set down/pick up points available
Available
Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance:
CrossCountry 03448 110125
East Midlands Railway - 08000 113323
London North Eastern Railway - 03457 225 225
Northern - 0800 1385560.
TransPennine Express - 0800 107 2149
There is a drop off and pick up zone in Princes Square, off Aire Street. Drivers will have 10 minutes free waiting time within the drop off zone which will be monitored with Automatic Number Plate Recognition (ANPR) cameras. Those wishing to park for more than 10 minutes can use the multi storey car park.
ANPR cameras will capture your entry and exit from this area, exceeding this time will result in a parking fine. Blue Badge holders get 30 minutes of free waiting time when parked in an accessible bay and clearly displaying a Blue Badge. No return within 30 minutes.
There is no parking pick-up or drop-off on the main entrance and through road known as Princes Square. This is a no parking roadway to assist with the free flow of traffic and for Health and Safety purposes.
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per hour £4.50
- Rate per day £23.00
Notes
Up to 20 minutes: £0.70
Up to 40 minutes: £2.80
Up to 1 hour: £4.50
Up to 2 hours: £6.00
Up to 6 hours: £12.50
Up to 24 hours: £23.00
Night Rate: £7.50 - patrons must enter after 18:00 and depart before 06:00 for this rate to apply.
ATM
Available
Refreshment Facilities
Available
Shops
Available
Public Telephones
No
Accessible Public Telephones
Available
Main footbridge and New Station Street
Post Boxes
Available
Bicycle Storage
Spaces
92 spaces
Limited wheel racks available on platform 12 / 15 and short stay car park.
Type of Storage
Racks
Location
Platform 0 / 1
Platform 6 / 8 behind the lift
Platform 12 / 15
Short stay car park
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement services will be available from Wellington Street, which is located 60 meters from the City Square exit of the station.
Hackney Taxi rank is located within the drop-off and Pick-up zone located in to Princes Square, outside the Aire Street station entrance.
First and Yorkshire Tiger both operate a network of frequent local bus routes around Leeds city and West Yorkshire. The Citybus stops here and connects key location in Leeds. For more information about all buses in West Yorkshire visit www.wymetro.com
Buy a Leeds PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
For information about all buses in west Yorkshire visit: www.wymetro.com
.