Last updated:Today at 12:50
Train companies affected:CrossCountry, Great Western Railway
Last updated:Today at 12:45
Train companies affected:South Western Railway
Leeds station, New Station Street, Leeds, West Yorkshire, LS1 4DY
Ticket machines available 24 hours. Travel Centre open 09:00-18:00 Mon-Sat and 10:00-16:00 on Sun. *Sometimes the Travel Centre may be closed during these hours due to Covid-19. Customer Information Points open 06:30-20:30 Mon-Sat and 10:00-18:00 on Sun.
Booking Hall
Yes
Yes
Yes
Yes
No
No
Travel Centre open 09:00-18:00 Mon-Sat and 10:00-16:00 on Sun. *Sometimes the Travel Centre may be closed due to Covid-19. When Customer Information Points closed, please contact any member of staff or Network Rail Reception, platform 5 for 24 hour help.
Journey Care assistance is available prior to travel via the relevant Train Operator:
Northern - **0800 138 5560** Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form
London North Eastern Railway - 03457 225 225 Textphone - 18001 03457 225 225
CrossCountry - 0344 811 0125, textphone 0344 811 0126
East Midlands Railway - 0800 0113323, textphone 18001 03457 078051
TransPennine Express - 0800 107 2149, textphone 18001 0800 1072149
No
Yes
Located on the North Concourse near Wellington Street entrance.
Yes
Yes
This station has step-free access to all platforms / the platform.
Suitable for disabled passengers. Lifts or Level access to all platforms.
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Main footbridge and New Station Street
Yes
Yes
Yes
Taxi rank outside New Station Street entrance near the bus interchange.
Yes
Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: London North Eastern Railway - 03457 225 225 East Midlands Railway - 08000 113323. TransPennine Express - 0800 107 2149. Northern - 0800 1385560. CrossCountry 03448110125
13 spaces
No
No assistance is available from the car parks. Parking can be booked by contacting APCOA on 0113 247 9238.
Journey Care assistance is available prior to travel via the relevant Train Operator:
Northern - **0800 138 5560** Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form
London North Eastern Railway - 03457 225 225 Textphone - 18001 03457 225 225
CrossCountry - 0344 811 0125, textphone 0344 811 0126
East Midlands Railway - 0800 0113323, textphone 18001 03457 078051
TransPennine Express - 0800 107 2149, textphone 18001 0800 1072149
No
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
Baby changing facilities are located in the accessible toilet on platform 12 on the South Concourse
Yes
Yes
Yes
No
Location: In the booking hall
Tickets Accepted in London North Eastern Railway First Class Lounge:
Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
Any First Class Anytime ticket valid for travel on the LNER route
Any LNER First Class packages
First Advance (routed LNER & connections)
LNER First Class Reader Offer (routed LNER & connections)
LNER First Class Flat Fare (routed LNER & connections)
LNER Rewards First Class Leisure Single (routed LNER & connections)
LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
Inclusive Tour Tickets (eg. Superbreak)
Weekend First
Restricted tickets: All First Class tickets valid only on other train operators.
Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges.
Facilities: Toilets, TV.
Refreshments: Complimentary: tea / coffee / hot chocolate / orange juice / water / biscuits.
Wi-Fi: Yes
Showers: No
APCOA Parking (UK) Limited
13 spaces
No
No assistance is available from the car parks. Parking can be booked by contacting APCOA on 0113 247 9238.
Yes
Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: London North Eastern Railway - 03457 225 225 East Midlands Railway - 08000 113323. TransPennine Express - 0800 107 2149. Northern - 0800 1385560. CrossCountry 03448110125
No
Yes
Yes
Yes
No
Yes
Main footbridge and New Station Street
Yes
92 spaces
Limited wheel racks available on platform 12 / 15 and short stay car park.
Racks
Platform 0 / 1
Platform 6 / 8 behind the lift
Platform 12 / 15
Short stay car park
No
Yes
Bike & Go (cycle hire) located in the Travel Centre
Travel Centre open - Monday to Saturday: 09:00 - 18:00, Sunday: 10:00 - 16:00
The pick up area for rail replacement services is Neville Street outside the front of the Hilton Hotel.
Taxi rank located at Aire Street Entrance, next to Wetherspoons.
First and Yorkshire Tiger both operate a network of frequent local bus routes around Leeds city and West Yorkshire. The Citybus stops here and connects key location in Leeds. For more information about all buses in West Yorkshire visit www.wymetro.com
Buy a Leeds PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
Many bus routes serve bus stops on New Station Street in front of the rail station.
For information about all buses in west Yorkshire visit: www.wymetro.com
Bike & Go (cycle hire) located in the Travel Centre
Travel Centre open - Monday to Saturday: 09:00 - 18:00, Sunday: 10:00 - 16:00