Liverpool Lime Street (LIV)
Managed by Network Rail
Station facilities
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Station seating facilities
Station seating facilities Located on main concourse
-
Trolleys
Trolleys Yes -
Refreshments
Note Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.
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ATM machine
-
Toilets
Toilets Male and Female toilets located on the station concourse by Lord Nelson street entrance
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Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops Various retail establishments including Photo Booths to purchase items whilst in the station
Liverpool Lime Street
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Wheel Racks- Storage sheltered
- Yes
- Storage location
- Alongside station entrance
- Storage spaces
- 52
-
There are 2 areas at Liverpool Lime Street station where you can lock up your bike, Lord Nelson Street and Skelhorne Street. They are the only 2 places you are permitted to leave your bike at the station.
- Storage CCTV
- Yes
- PlusBike (cycle hire)
- City Bike, 0151 374 2034
http://citybikeliverpool.co.uk - Car Park
- Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street
- Operator
- APCOA
- Address
-
Liverpool Lime Street station
Skelhorne Street Short Stay Car Park - L1 1JG
Lord Nelson Street Long Stay Car Park - L3 5QB
- Web address
- http://www.apcoa.co.uk
- Note
-
There is drop off point on the Skelhorne Street side of the station.
Car Parks are open 24 hours a day apart from: -
Christmas Day - 25th December
Boxing Day - 26th December
As there are 2 car parks at Liverpool Lime Street station please go to the APCOA website for current tariffs.
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 280 with 25 accessible spaces available
-
Skelhorne Street short stay car park: -
21 spaces plus 4 accessible spaces
Lord Nelson Street long stay car park: -
259 spaces plus 13 accessible spaces
- Free of charge
- No
- CCTV Coverage
- Yes
- Onward travel information
-
'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside
Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.
Not all buses are accessible
Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at www.plusbus.info
- Taxi
-
The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance.
- Accessible taxis
-
Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.
- Impaired mobility set down / pick up points available
- Yes
-
Assistance is available to and from platforms
- Airport
-
Liverpool Lime Street Station is just a short hop on the 10A and City Centre Circular (C4 and C5) buses to Liverpool ONE bus station. From there you can get the 500 Airport Flyer bus direct to LJLA. In the reverse direction Liverpool ONE bus station is just a short hop on any of the 86 bus services (86, 86A, 86C and 86D) to Elliot Street opposite Lime Street Station.
- Port
-
This can be reached by using the Merseyrail from Liverpool Lime Street station.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Sunday 07:15 - 23:05
Monday - Friday 05:00 - 23:38
Saturday 05:00 - 23:38
The travel centre which provides travel information is also located on the concourse
- Location
-
Ticket Office & Travel Centre on the station concourse
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- There are eight accessible ticket machines at the station located on the station concourse.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Smartcards validators
- No
-
Walrus cards and local Saveaway only. For more information Click here.
- Penalty fares
- Penalty fares apply for Avanti West Coast East Midlands Railway London Northwestern Railway Merseyrail Northern TransPennine Express
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from information point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 08:00 - 20:00
Saturday 07:00 - 19:00
Sunday 10:00 - 19:00
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
-
There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.
- Left luggage
- Yes
- Operated by Excess Baggage Company
- Excess Baggage Company
- 0151 909 3697
- Left Luggage - Baggage Storage (Lockers). Located on the main concourse. Mon - Thurs 07:00 - 21:00. Fri - Sun 07:00 - 23:00.
- Lost Property
- Yes
- Excess Baggage Company
-
Monday - Friday 09:00 - 17:30
- Excess Baggage Company
- 0330 024 0215
- Located on the Main Concourse
- Customer Services
-
Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Most rail replacement services depart from the front of the station on Lime Street.
However, Northern rail replacement services depart from Communication Row, adjacent to Wellington's Column.
Facilities
- ATM Machine
- No
- First class Lounge
- Yes
-
The First Class Lounge is located on the main concourse and is for First Class Avanti West Coast customers only.
- First class Lounge opening hours
-
Monday - Friday 06:00 - 20:00
Saturday 08:00 - 18:00
Sunday 10:00 - 18:00
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Situated on main concourse opposite Northern's Travel Centre
- Public Wi-Fi
- Yes
-
WiFi hot spots around Liverpool Lime Street station
- Refreshment facilities
- Yes
-
Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.
- Shops
- Yes
- Type of shops available
-
Various retail establishments including Photo Booths to purchase items whilst in the station
- Toilets
- Yes
- Toilets Location
-
Male and Female toilets located on the station concourse by Lord Nelson street entrance
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Female toilets
- National key toilets
- Yes
- National key toilets location
-
The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
-
Located on main concourse
- Waiting rooms opening hours
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:00 - 21:00
Sunday 07:00 - 21:00
Accessibility and mobility access
- Helpline Contact
- 03457 11 41 41
- Assisted travel
-
Requesting assistance
If you have limited mobility or need help with luggage, go to one of the help points on Skelhorne Street or the Customer Information desk on the station concourse which is open:
- Monday to Saturday 08:00 - 20:00
- Sunday 10:00 - 19:00
A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance:
- East Midlands Railway – 08000 11 33 23, textphone 03457 078 051
- London Northwestern Railway - 0800 024 8997, textphone 18001 0800 024 8997
- Northern – 0800 138 5560
- Merseyrail - 0800 0277 347 or 0151 555 1111
- TransPennine Express – 0800 107 2149, textphone 18001 0800 107 2149
- Transport for Wales - 03330 050 501, textphone 18001 03330 050 501
- Avanti West Coast 08000 158 123, textphone 08000 158 124
Travelling with Merseyrail? Un-booked assistance? No problem.
This station offers assistance to Merseyrail customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from / to this station.
- Staff help available
- Yes
-
Liverpool Lime Street Mobility Team are available: -
- Monday - Saturday 07:00 - 22:00
- Sunday 08:00 - 22:00
THERE IS NO CHARGE FOR THIS SERVICE.
A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.
- Staff help available opening times
-
Monday - Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Wheelchairs available
- Yes
- Wheelchairs available open hours
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 24 Hours a Day
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