Liverpool Lime Street (LIV)

Managed by Network Rail 

 
Liverpool Lime Street station
Lime Street
Liverpool
Merseyside
L1 1JD
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Located on main concourse

  • Trolleys

    Trolleys Yes

  • Refreshments

    Note

    Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.

  • ATM machine

  • Toilets

    Toilets

    Male and Female toilets located on the station concourse by Lord Nelson street entrance

  • Pay phone

    Pay phone Cards and Coins

  • Internet

    Public Wi-Fi Yes

  • Post box

  • Tourist information office

  • Shops

    Shops

    Various retail establishments including Photo Booths to purchase items whilst in the station
 
 

Liverpool Lime Street

Stations made easy

Route planning around the station including maps and platforms

Show [LIV] route

 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Wheel Racks
Storage sheltered
Yes
Storage location
Alongside station entrance  
Storage spaces
52

There are 2 areas at Liverpool Lime Street station where you can lock up your bike, Lord Nelson Street and Skelhorne Street. They are the only 2 places you are permitted to leave your bike at the station.

Storage CCTV
Yes
PlusBike (cycle hire)
City Bike, 0151 374 2034
http://citybikeliverpool.co.uk
Car Park
Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street
Operator
APCOA
Address
Liverpool Lime Street station
Skelhorne Street Short Stay Car Park - L1 1JG
Lord Nelson Street Long Stay Car Park - L3 5QB
Web address
http://www.apcoa.co.uk
Note

There is drop off point on the Skelhorne Street side of the station.

Car Parks are open 24 hours a day apart from: -

Christmas Day - 25th December

Boxing Day - 26th December

As there are 2 car parks at Liverpool Lime Street station please go to the APCOA website for current tariffs.

Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
280  with 25 accessible spaces available

Skelhorne Street short stay car park: -

21 spaces plus 4 accessible spaces

Lord Nelson Street long stay car park: -

259 spaces plus 13 accessible spaces

 
Free of charge
No
CCTV Coverage
Yes
Onward travel information

'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside

Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.

Not all buses are accessible

Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at www.plusbus.info  

Taxi

The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance.

Accessible taxis

Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.

Impaired mobility set down / pick up points available
Yes

Assistance is available to and from platforms

Airport

Liverpool Lime Street Station is just a short hop on the 10A and City Centre Circular (C4 and C5) buses to Liverpool ONE bus station. From there you can get the 500 Airport Flyer bus direct to LJLA. In the reverse direction Liverpool ONE bus station is just a short hop on any of the 86 bus services (86, 86A, 86C and 86D) to Elliot Street opposite Lime Street Station. 

 

Port

This can be reached by using the Merseyrail from Liverpool Lime Street station.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Sunday 07:15 - 23:05
Monday - Friday 05:00 - 23:38
Saturday 05:00 - 23:38

The travel centre which provides travel information is also located on the concourse

Location

Ticket Office & Travel Centre on the station concourse

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
There are eight accessible ticket machines at the station located on the station concourse.
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Smartcards validators
No

Walrus cards and local Saveaway only. For more information Click here. 

Penalty fares
Penalty fares apply for Avanti West Coast East Midlands Railway London Northwestern Railway Merseyrail Northern TransPennine Express 

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from information point,Yes - from ticket office 
Information services - opening times
Monday - Friday 08:00 - 20:00
Saturday 07:00 - 19:00
Sunday 10:00 - 19:00
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.

Left luggage
Yes
Operated by Excess Baggage Company
Excess Baggage Company
0151 909 3697
Left Luggage - Baggage Storage (Lockers). Located on the main concourse. Mon - Thurs 07:00 - 21:00. Fri - Sun 07:00 - 23:00.
Lost Property
Yes
Excess Baggage Company
Monday - Friday 09:00 - 17:30
Excess Baggage Company
0330 024 0215
Located on the Main Concourse
Customer Services

Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41.

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Most rail replacement services depart from the front of the station on Lime Street.

However, Northern rail replacement services depart from outside the station entrance, bus stop opposite the taxi rank on Skelhorne street L3 5GA..

Facilities

 
ATM Machine
No
First class Lounge
Yes

The First Class Lounge is located on the main concourse and is for First Class Avanti West Coast customers only.

 

First class Lounge opening hours
Monday - Friday 06:00 - 20:00
Saturday 08:00 - 18:00
Sunday 10:00 - 18:00
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Situated on main concourse opposite Northern's Travel Centre

Public Wi-Fi
Yes

WiFi hot spots around Liverpool Lime Street station

Refreshment facilities
Yes

Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.

Shops
Yes
Type of shops available

Various retail establishments including Photo Booths to purchase items whilst in the station

Toilets
Yes
Toilets Location

Male and Female toilets located on the station concourse by Lord Nelson street entrance

Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
Female toilets 
National key toilets
Yes
National key toilets location

The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.

Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms location

Located on main concourse

Waiting rooms opening hours
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:00 - 21:00
Sunday 07:00 - 21:00

Accessibility and mobility access

 
Helpline Contact
03457 11 41 41
Assisted travel

Requesting assistance

If you have limited mobility or need help with luggage, go to one of the help points on Skelhorne Street or the Customer Information desk on the station concourse which is open:

  • Monday to Saturday 08:00 - 20:00
  • Sunday 10:00 - 19:00

A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance:


Travelling with Merseyrail? Un-booked assistance? No problem.

This station offers assistance to Merseyrail customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from / to this station.



Staff help available
Yes

Liverpool Lime Street Mobility Team are available: -

  • Monday - Saturday 07:00 - 22:00
  • Sunday 08:00 - 22:00

THERE IS NO CHARGE FOR THIS SERVICE.

A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.

Staff help available opening times
Monday - Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Wheelchairs available
Yes
Wheelchairs available open hours
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 24 Hours a Day

Station Map

 
Station plan

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Stations made easy
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