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Last updated:Today at 00:49
Train companies affected:National Rail
Last updated:Today at 00:03
Train companies affected:South Western Railway

Liverpool Lime Street (LIV)

Liverpool Lime Street station, Lime Street, Liverpool, Merseyside, L1 1JD

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Sunday: 07:15 - 23:05
  • Opening Hours Monday to Friday: 05:00 - 23:38
  • Opening Hours Saturday: 05:00 - 23:38

The travel centre which provides travel information is also located on the concourse

Location

Ticket Office & Travel Centre on the station concourse

Ticket Machines

Yes

Collection of pre-purchased tickets
  • Pick up tickets at Ticket Machine
Accessible ticket machines

Yes

There are eight accessible ticket machines at the station located on the station concourse.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

No

Smartcard notes

Walrus cards and local Saveaway only. For more information Click here.

Information Available From Staff

  • Yes - from help point
  • Yes - from information point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 08:00 - 20:00
  • Information Services Opening Times Saturday: 07:00 - 19:00
  • Information Services Opening Times Sunday: 10:00 - 19:00

Staff Help Available

  • Staff Help Available Monday to Sunday: Yes

Liverpool Lime Street Mobility Team are available: -

  • Monday - Saturday 07:00 - 22:00

  • Sunday 08:00 - 22:00

THERE IS NO CHARGE FOR THIS SERVICE.

A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.

Customer Help Points

Yes

There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.

Customer Services Notes

Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41.

Luggage Storage

Yes

Lost Property

  • Lost Property Monday to Friday: 09:00 - 17:30

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

The station has step-free access to and between all platforms, at all times trains are running, via level access, lifts or ramps (in accordance with new-build standards re gradient/length). Additional station entrances or walking routes not meeting the A criteria are permitted, providing the additional walking distance to avoid these is no more than 100m.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

There are eight accessible ticket machines at the station located on the station concourse.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.

Waiting rooms
  • Waiting rooms Monday to Saturday: 05:00 - 21:00
  • Waiting rooms Sunday: 07:00 - 21:00

Located on main concourse

Seating area

No

Accessible public telephones

Yes

Situated on main concourse opposite Northern's Travel Centre

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.

Impaired mobility set down/pick-up point

Yes

Assistance is available to and from platforms

Accessible spaces

25 spaces

Skelhorne Street short stay car park: -

21 spaces plus 4 accessible spaces

Lord Nelson Street long stay car park: -

259 spaces plus 13 accessible spaces

Staff Help

Staff help available
  • Staff help available Monday to Sunday: Yes

Liverpool Lime Street Mobility Team are available: -

  • Monday - Saturday 07:00 - 22:00

  • Sunday 08:00 - 22:00

THERE IS NO CHARGE FOR THIS SERVICE.

A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.

Customer Help Points and Meeting Point

Yes

There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Male and Female toilets located on the station concourse by Lord Nelson street entrance

Accessible Toilets

Yes

The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.

Baby Changing

Yes

Female toilets

Waiting Rooms

  • Waiting Rooms Monday to Saturday: 05:00 - 21:00
  • Waiting Rooms Sunday: 07:00 - 21:00

Located on main concourse

Seating Area

No

First Class Lounge

  • First Class Lounge Monday to Friday: 06:00 - 20:00
  • First Class Lounge Saturday: 08:00 - 18:00
  • First Class Lounge Sunday: 10:00 - 18:00

The First Class Lounge is located on the main concourse and is for First Class Avanti West Coast customers only.

Operator

APCOA

Car Parking Availability

  • Car Parking Availability Monday to Sunday: Yes

Spaces

280 spaces

Accessible spaces

25 spaces

Skelhorne Street short stay car park: -

21 spaces plus 4 accessible spaces

Lord Nelson Street long stay car park: -

259 spaces plus 13 accessible spaces

Impaired mobility set down/pick up points available

Yes

Assistance is available to and from platforms

Car park CCTV

Yes

ATM

No

Located on Platform 7

Refreshment Facilities

Yes

Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.

Shops

Yes

Various retail establishments including Photo Booths to purchase items whilst in the station

Pay Phones

Yes

Accessible Public Telephones

Yes

Situated on main concourse opposite Northern's Travel Centre

Public Wi-Fi

Yes

WiFi hot spots around Liverpool Lime Street station

Post Boxes

No

Outside the station on Lime Street

Bicycle Storage

Spaces

52 spaces

There are 2 areas at Liverpool Lime Street station where you can lock up your bike, Lord Nelson Street and Skelhorne Street. They are the only 2 places you are permitted to leave your bike at the station.

Type of Storage

Racks

Location

Alongside station entrance

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

City Bike, 0151 374 2034http://citybikeliverpool.co.uk

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