Last updated:Today at 01:43
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Today at 01:41
Train companies affected:South Western Railway
Liverpool Lime Street station, Lime Street, Liverpool, Merseyside, L1 1JD
The travel centre which provides travel information is also located on the concourse
Ticket Office & Travel Centre on the station concourse
Yes
Yes
There are eight accessible ticket machines at the station located on the station concourse.
Yes
Yes
Yes
No
Walrus cards and local Saveaway only. For more information Click here.
Liverpool Lime Street Mobility Team are available: -
Monday - Saturday 07:00 - 22:00
Sunday 08:00 - 22:00
THERE IS NO CHARGE FOR THIS SERVICE.
A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.
Yes
There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.
Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41.
Yes
Yes
Yes
This station has step-free access to all platforms / the platform.
The station has step-free access to and between all platforms, at all times trains are running, via level access, lifts or ramps (in accordance with new-build standards re gradient/length). Additional station entrances or walking routes not meeting the A criteria are permitted, providing the additional walking distance to avoid these is no more than 100m.
Yes
Yes
There are eight accessible ticket machines at the station located on the station concourse.
Yes
Yes
Yes
Yes
The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.
Located on main concourse
No
Yes
Situated on main concourse opposite Northern's Travel Centre
Yes
Yes
Yes
Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.
Yes
Assistance is available to and from platforms
25 spaces
Skelhorne Street short stay car park: -
21 spaces plus 4 accessible spaces
Lord Nelson Street long stay car park: -
259 spaces plus 13 accessible spaces
Liverpool Lime Street Mobility Team are available: -
Monday - Saturday 07:00 - 22:00
Sunday 08:00 - 22:00
THERE IS NO CHARGE FOR THIS SERVICE.
A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.
Yes
There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
Male and Female toilets located on the station concourse by Lord Nelson street entrance
Yes
The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.
Yes
Female toilets
Located on main concourse
No
The First Class Lounge is located on the main concourse and is for First Class Avanti West Coast customers only.
APCOA
280 spaces
25 spaces
Skelhorne Street short stay car park: -
21 spaces plus 4 accessible spaces
Lord Nelson Street long stay car park: -
259 spaces plus 13 accessible spaces
Yes
Assistance is available to and from platforms
Yes
No
Located on Platform 7
Yes
Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.
Yes
Various retail establishments including Photo Booths to purchase items whilst in the station
Yes
Yes
Situated on main concourse opposite Northern's Travel Centre
Yes
WiFi hot spots around Liverpool Lime Street station
No
Outside the station on Lime Street
52 spaces
There are 2 areas at Liverpool Lime Street station where you can lock up your bike, Lord Nelson Street and Skelhorne Street. They are the only 2 places you are permitted to leave your bike at the station.
Racks
Alongside station entrance
Yes
Yes
City Bike, 0151 374 2034http://citybikeliverpool.co.uk
Rail replacement services depart at the Bus stop on Skelhorne Street, near the Tesco Express. L3 5GA.
The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance.
'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside
Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.
Not all buses are accessible
Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at www.plusbus.info
Liverpool Lime Street Station is just a short hop on the 10A and City Centre Circular (C4 and C5) buses to Liverpool ONE bus station. From there you can get the 500 Airport Flyer bus direct to LJLA. In the reverse direction Liverpool ONE bus station is just a short hop on any of the 86 bus services (86, 86A, 86C and 86D) to Elliot Street opposite Lime Street Station.
This can be reached by using the Merseyrail from Liverpool Lime Street station.
City Bike, 0151 374 2034http://citybikeliverpool.co.uk