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Llanelli (LLE)

Llanelli station, Great Western Crescent, Llanelli, Carmarthenshire, SA15 2RN

Live trains

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Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:10 - 12:40
  • Opening Hours,Saturday: 07:00 - 13:30
  • Opening Hours,Sunday: Unavailable
Location

On platform 2.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

This station has a video assist ticket machine with direct communication to an operator who can help with your transaction.

Ticket machines are touchscreen.

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available

  • Yes - from ticket office
  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 06:10 - 12:40
  • Information Services Opening Times,Saturday to Sunday: Unavailable

Information available during ticket office opening times. Outside of these hours, please use the Help Point.

Staff Help Available

  • Staff Help Available,Monday to Friday: Available
  • Staff Help Available,Saturday to Sunday: Unavailable

Assistance will be provided by the Conductor on the train outside of booking office hours.

Customer Help Points

Yes

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

Unavailable

Lost Property

Available

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

The station has step-free access to and between all platforms, at all times trains are running, via level access, lifts or ramps (in accordance with new-build standards re gradient/length). Additional station entrances or walking routes not meeting the A criteria are permitted, providing the additional walking distance to avoid these is no more than 100m.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

This station has a video assist ticket machine with direct communication to an operator who can help with your transaction.

Ticket machines are touchscreen.

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Platform 2

Waiting rooms
  • Waiting rooms,Monday to Friday: 06:10 - 12:40
  • Waiting rooms,Saturday: 07:00 - 13:30
  • Waiting rooms,Sunday: Unavailable

Open during ticket office hours.

Seating area

Available

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are no tactile warnings on platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

The bays at the drop-off and/or pick-up point and/or waiting area measure 2.4 x 4.8m but side zone <1.2m wide

Number of set-down/ pick-up spaces

There is space for more than 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: Available
  • Staff help available,Saturday to Sunday: Unavailable

Assistance will be provided by the Conductor on the train outside of booking office hours.

Customer Help Points

Yes

Helpline
  • Helpline,Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station
Help Point location

Help Points are only available in limited locations

Toilets

Available

The toilets are located on Platform 1.

Accessible Toilets

Available

Platform 2

Baby Changing

Unavailable

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 06:10 - 12:40
  • Waiting Rooms,Saturday: 07:00 - 13:30
  • Waiting Rooms,Sunday: Unavailable

Open during ticket office hours.

Seating Area

Available

Refreshment Facilities

Available

Food outlet (Seating available)

Public Telephones

No

Post Boxes

Available

Bicycle Storage

Spaces

16 spaces

Eight stands providing 16 spaces

Type of Storage

Stands

Location

Eight Sheffield stands providing 16 spaces are located under the canopy on the eastbound, Swansea bound Platform 2.

Sheltered

Yes

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station.

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