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Last updated:Today at 14:59
Train companies affected:London Overground, Southern

Llanelli (LLE)

Llanelli station, Great Western Crescent, Llanelli, Carmarthenshire, SA15 2RN

Live trains

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Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:10 - 12:40
  • Opening Hours Saturday: 07:00 - 13:30
  • Opening Hours Sunday: No
Location

On platform 2

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
Accessible ticket machines

Yes

This station has a video assist ticket machine with direct communication to an operator who can help with your transaction.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:10 - 12:40
  • Information Services Opening Times Saturday to Sunday: No

Information available during ticket office opening times.

Staff Help Available

Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points

Yes

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

Category B1.

Step free access to Platform 1 (to Swansea) via the ticket office. 

Step free access to Platform 2 (to Carmarthen) via a lane off New Dock Road and a ramp with a shallow gradient to the platform.

Access between the platforms is via the level crossing or footbridge with steps.

Ticket barriers and gates

No

Accessible ticket machines

Yes

This station has a video assist ticket machine with direct communication to an operator who can help with your transaction.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Platform 2

Waiting rooms

Yes

Closed until further notice.

Seating area

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available

Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

Yes

The toilets are located on Platform 1.

Accessible Toilets

Yes

Platform 2

Baby Changing

No

Waiting Rooms

Yes

Closed until further notice.

Seating Area

Yes

Refreshment Facilities

Yes

Food outlet (Seating available)

Pay Phones

No

Post Boxes

Yes

Bicycle Storage

Spaces

16 spaces

Eight stands providing 16 spaces

Type of Storage

Stands

Location

Eight Sheffield stands providing 16 spaces are located under the canopy on the eastbound, Swansea bound Platform 2.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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