Last updated:Today at 21:19
Train companies affected:CrossCountry, Great Western Railway, Transport for Wales
Llanelli (LLE)
Llanelli station, Great Western Crescent, Llanelli, Carmarthenshire, SA15 2RN
TfW Penalty Fare Zone
This station is within the Transport for Wales Penalty Fare Zone. For more information visit tfw.wales/tfw-penalty-fare-zone.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:10 - 12:40
- Opening Hours Saturday: 07:00 - 13:30
- Opening Hours Sunday: No
Location
On platform 2.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
This station has a video assist ticket machine with direct communication to an operator who can help with your transaction.
Ticket machines are touchscreen.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from ticket office
- Yes - from help point
Customer Information
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:10 - 12:40
- Information Services Opening Times Saturday to Sunday: No
Information available during ticket office opening times. Outside of these hours, please use the Help Point.
Staff Help Available
- Staff Help Available Monday to Friday: Yes
- Staff Help Available Saturday to Sunday: No
Assistance will be provided by the Conductor on the train outside of booking office hours.
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Category B1.
Step free access to Platform 1 (to Swansea) via the ticket office.
Step free access to Platform 2 (to Carmarthen) via a lane off New Dock Road and a ramp with a shallow gradient to the platform.
Access between the platforms is via the level crossing or footbridge with steps.
Ticket barriers and gates
No
Accessible ticket machines
Yes
This station has a video assist ticket machine with direct communication to an operator who can help with your transaction.
Ticket machines are touchscreen.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Platform 2
Waiting rooms
- Waiting rooms Monday to Friday: 06:10 - 12:40
- Waiting rooms Saturday: 07:00 - 13:30
- Waiting rooms Sunday: No
Open during ticket office hours.
Seating area
Yes
Accessible public telephones
No
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
0 spaces
Staff Help
Staff help available
- Staff help available Monday to Friday: Yes
- Staff help available Saturday to Sunday: No
Assistance will be provided by the Conductor on the train outside of booking office hours.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platform 1.
Accessible Toilets
Yes
Platform 2
Baby Changing
No
Waiting Rooms
- Waiting Rooms Monday to Friday: 06:10 - 12:40
- Waiting Rooms Saturday: 07:00 - 13:30
- Waiting Rooms Sunday: No
Open during ticket office hours.
Seating Area
Yes
Spaces
0 space
Accessible spaces
0 space
Impaired mobility set down/pick up points available
No
ATM
No
Refreshment Facilities
Yes
Food outlet (Seating available)
Shops
No
Pay Phones
No
Accessible Public Telephones
No
Post Boxes
Yes
Bicycle Storage
Spaces
16 spaces
Eight stands providing 16 spaces
Type of Storage
Stands
Location
Eight Sheffield stands providing 16 spaces are located under the canopy on the eastbound, Swansea bound Platform 2.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station.
More Information
Transport Links
The rail replacement bus stop is at the station entrance on Great Western Crescent.
Taxi rank at front of station
Buy a Llanelli PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
There are no cycle hire facilities at this station.
