Last updated:Today at 10:45
Train companies affected:South Western Railway
Llanelli (LLE)
Llanelli station, Great Western Crescent, Llanelli, Carmarthenshire, SA15 2RN
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:10 - 12:40
- Opening Hours Saturday: 07:00 - 13:30
- Opening Hours Sunday: No
Location
On platform 2
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
Accessible ticket machines
Yes
This station has a video assist ticket machine with direct communication to an operator who can help with your transaction.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:10 - 12:40
- Information Services Opening Times Saturday to Sunday: No
Information available during ticket office opening times.
Staff Help Available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Category B1.
Step free access to Platform 1 (to Swansea) via the ticket office.
Step free access to Platform 2 (to Carmarthen) via a lane off New Dock Road and a ramp with a shallow gradient to the platform.
Access between the platforms is via the level crossing or footbridge with steps.
Ticket barriers and gates
No
Accessible ticket machines
Yes
This station has a video assist ticket machine with direct communication to an operator who can help with your transaction.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Platform 2
Waiting rooms
Yes
Closed until further notice.
Seating area
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
Yes
The toilets are located on Platform 1.
Accessible Toilets
Yes
Platform 2
Baby Changing
No
Waiting Rooms
Yes
Closed until further notice.
Seating Area
Yes
Refreshment Facilities
Yes
Food outlet (Seating available)
Bicycle Storage
Spaces
16 spaces
Eight stands providing 16 spaces
Type of Storage
Stands
Location
Eight Sheffield stands providing 16 spaces are located under the canopy on the eastbound, Swansea bound Platform 2.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is at the station entrance on Great Western Crescent.
Taxi rank at front of station
Buy a Llanelli PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
