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Last updated:Today at 14:20
Train companies affected:Avanti West Coast, London Northwestern Railway

Macclesfield (MAC)

Macclesfield station, Waters Green, Macclesfield, Cheshire, SK11 6JP

The upper station car park at Macclesfield station will close from 3 August 2025 as part of the upcoming station redevelopment work. The lower station car park remains open and there are other parking facilities nearby as well.

Live trains

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Station Information

Station managed by: Avanti West Coast

Ticket Office

Opening Hours
  • Opening Hours,Monday to Thursday: 05:45 - 19:00
  • Opening Hours,Friday: 05:45 - 20:30
  • Opening Hours,Saturday: 06:00 - 19:00
  • Opening Hours,Sunday: 08:00 - 20:30
Location

Ticket hall

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Information Available

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Sunday: 07:30 - 00:00
  • Information Services Opening Times,Monday to Friday: 05:30 - 00:15
  • Information Services Opening Times,Saturday: 05:30 - 00:15

Staff Help Available

  • Staff Help Available,Sunday: 07:30 - 00:00
  • Staff Help Available,Monday to Friday: 05:30 - 00:15
  • Staff Help Available,Saturday: 05:30 - 00:15

Assistance meeting point at the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Customer Help Points

Yes

Help point available in the car park.

Customer Services Notes

Customers are encouraged to approach a member of station staff for any customer information enquiry.

Left Luggage

Unavailable

Lost Property

Available

Trolleys

Available

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A - This station has step-free access to all platforms

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

An accessible toilet is available on Platform 1

Waiting rooms

Available

Indoor and heated seating with automatic doors on Platform 2, outdoor seating and in the cafe on Platform 1.

Seating area

Available

Wheelchairs available

Available

Trolleys

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Available

Accessible spaces

Macclesfield Car Park 1

2 spaces

Macclesfield Car Park 2

Not Specified

Accessible car park equipment

Macclesfield Car Park 2

Macclesfield Car Park 1 

Please note there is a slight gradient from this car park to the station building

Macclesfield Car Park 2 

This car park is downhill from the main station building

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps can only be deployed from the side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is fully covered

Dimensions of set-down/ pick-up spaces

The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide

Number of set-down/ pick-up spaces

There is space for up to 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Sunday: 07:30 - 00:00
  • Staff help available,Monday to Friday: 05:30 - 00:15
  • Staff help available,Saturday: 05:30 - 00:15

Assistance meeting point at the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Customer Help Points

Yes

Help point available in the car park.

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are only available in limited locations

Toilets

Available

The accessible toilets are located on Platform 1.

Opening hours:

Monday to Friday:          5:30am to 12:15am

Saturday:           6.00am to 12:15am

Sunday: 7:30am to 12:15am

Accessible Toilets

Available

An accessible toilet is available on Platform 1

Baby Changing

Available

Waiting Rooms

Available

Indoor and heated seating with automatic doors on Platform 2, outdoor seating and in the cafe on Platform 1.

Seating Area

Available

Upper Station Car Park

Operator

Avanti West Coast

Car Parking Availability
  • Car Parking Availability,Monday to Sunday: Available
Spaces

19 spaces

Accessible spaces

2 spaces

Impaired mobility set down/pick up points available

Available

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £12.50
  • Rate on Saturday £4.50
  • Rate on Sunday £4.50
  • Rate per month £132.00
  • Rate per 3 months £374.00
  • Rate per year £1200.00
Notes

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

Lower Station Car Park

Operator

Avanti West Coast

Car Parking Availability
  • Car Parking Availability,Monday to Sunday: Available
Spaces

38 spaces

Accessible car park equipment

Yes

This car park is downhill from the main station building

Impaired mobility set down/pick up points available

Available

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £12.50
  • Rate on Saturday £4.50
  • Rate on Sunday £4.50
  • Rate per month £132.00
  • Rate per 3 months £374.00
  • Rate per year £1200.00
Notes

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

Refreshment Facilities

Available

Shops

Available

Public Telephones

No

Public Wi-Fi

Available

Bicycle Storage

Spaces

48 spaces

Stands and wheel racks are free to use. 24 hoops on Platform 1 (2 x cycles per hoop = 48 spaces)

Type of Storage

Stands

Location

Located on the North end of Platform 1

Sheltered

Yes

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

More Information

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