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Macclesfield (MAC)

Macclesfield station, Waters Green, Macclesfield, Cheshire, SK11 6JP

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Thursday: 05:45 - 19:00
  • Opening Hours Friday: 05:45 - 20:30
  • Opening Hours Saturday: 06:00 - 19:00
  • Opening Hours Sunday: 08:00 - 20:30
Location

Ticket hall

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Sunday: 07:30 - 00:00
  • Information Services Opening Times Monday to Friday: 05:30 - 00:15
  • Information Services Opening Times Saturday: 05:30 - 00:15

Staff Help Available

  • Staff Help Available Sunday: 07:30 - 00:00
  • Staff Help Available Monday to Friday: 05:30 - 00:15
  • Staff Help Available Saturday: 05:30 - 00:15

Assistance meeting point at the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Customer Help Points

Yes

Help point available in the car park.

Customer Services Notes

Customers are encouraged to approach a member of station staff for any customer information enquiry.

Luggage Storage

No

Lost Property

Yes

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category B1 - Step free access to all platforms. Access to platform 1 via steep ramp. Access to Platform 2/3 via lift

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

An accessible toilet is available on Platform 1

Waiting rooms

Yes

Indoor and heated seating with automatic doors on Platform 2, outdoor seating and in the cafe on Platform 1.

Seating area

Yes

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

Macclesfield Car Park 1

2 spaces

Macclesfield Car Park 2

Not Specified

Accessible car park equipment

Macclesfield Car Park 2

Macclesfield Car Park 1 

Please note there is a slight gradient from this car park to the station building

Macclesfield Car Park 2 

This car park is downhill from the main station building

Staff Help

Staff help available
  • Staff help available Sunday: 07:30 - 00:00
  • Staff help available Monday to Friday: 05:30 - 00:15
  • Staff help available Saturday: 05:30 - 00:15

Assistance meeting point at the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Customer Help Points and Meeting Point

Yes

Help point available in the car park.

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The accessible toilets are located on Platform 1.

Opening hours:

Monday to Friday:          5:30am to 12:15am

Saturday:           6.00am to 12:15am

Sunday: 7:30am to 12:15am

Accessible Toilets

Yes

An accessible toilet is available on Platform 1

Baby Changing

Yes

Waiting Rooms

Yes

Indoor and heated seating with automatic doors on Platform 2, outdoor seating and in the cafe on Platform 1.

Seating Area

Yes

Upper Station Car Park

Operator

Avanti West Coast

Car Parking Availability
  • Car Parking Availability Monday to Sunday: Yes
Spaces

19 spaces

Accessible spaces

2 spaces

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £12.50
  • Rate on Saturday £4.50
  • Rate on Sunday £4.50
  • Rate per month £132.00
  • Rate per 3 months £374.00
  • Rate per year £1200.00
Notes

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

Lower Station Car Park

Operator

Avanti West Coast

Car Parking Availability
  • Car Parking Availability Monday to Sunday: Yes
Spaces

38 spaces

Accessible car park equipment

Yes

This car park is downhill from the main station building

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £12.50
  • Rate on Saturday £4.50
  • Rate on Sunday £4.50
  • Rate per month £132.00
  • Rate per 3 months £374.00
  • Rate per year £1200.00
Notes

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

Refreshment Facilities

Yes

Shops

Yes

Bicycle Storage

Spaces

48 spaces

Stands and wheel racks are free to use. 24 hoops on Platform 1 (2 x cycles per hoop = 48 spaces)

Type of Storage

Stands

Location

Located on the North end of Platform 1

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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