Macclesfield (MAC)
Macclesfield station, Waters Green, Macclesfield, Cheshire, SK11 6JP
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Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Thursday: 05:45 - 19:00
- Opening Hours Friday: 05:45 - 20:30
- Opening Hours Saturday: 06:00 - 19:00
- Opening Hours Sunday: 08:00 - 20:30
Location
Ticket hall
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Information Available From Staff
- Yes - from help point
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Sunday: 07:30 - 00:00
- Information Services Opening Times Monday to Friday: 05:30 - 00:15
- Information Services Opening Times Saturday: 05:30 - 00:15
Staff Help Available
- Staff Help Available Sunday: 07:30 - 00:00
- Staff Help Available Monday to Friday: 05:30 - 00:15
- Staff Help Available Saturday: 05:30 - 00:15
Assistance meeting point at the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Customer Help Points
Yes
Help point available in the car park.
Customer Services Notes
Customers are encouraged to approach a member of station staff for any customer information enquiry.
Luggage Storage
No
Lost Property
Yes
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category B1 - Step free access to all platforms. Access to platform 1 via steep ramp. Access to Platform 2/3 via lift
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
An accessible toilet is available on Platform 1
Waiting rooms
Yes
Indoor and heated seating with automatic doors on Platform 2, outdoor seating and in the cafe on Platform 1.
Seating area
Yes
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
Macclesfield Car Park 1
2 spaces
Macclesfield Car Park 2
Not Specified
Accessible car park equipment
Macclesfield Car Park 2
Macclesfield Car Park 1
Please note there is a slight gradient from this car park to the station building
Macclesfield Car Park 2
This car park is downhill from the main station building
Staff Help
Staff help available
- Staff help available Sunday: 07:30 - 00:00
- Staff help available Monday to Friday: 05:30 - 00:15
- Staff help available Saturday: 05:30 - 00:15
Assistance meeting point at the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Customer Help Points and Meeting Point
Yes
Help point available in the car park.
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The accessible toilets are located on Platform 1.
Opening hours:
Monday to Friday: 5:30am to 12:15am
Saturday: 6.00am to 12:15am
Sunday: 7:30am to 12:15am
Accessible Toilets
Yes
An accessible toilet is available on Platform 1
Baby Changing
Yes
Waiting Rooms
Yes
Indoor and heated seating with automatic doors on Platform 2, outdoor seating and in the cafe on Platform 1.
Seating Area
Yes
Upper Station Car Park
Operator
Avanti West Coast
- Waters Green
- Macclesfield
- Cheshire
- SK11 6JP
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
19 spaces
Accessible spaces
2 spaces
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £12.50
- Rate on Saturday £4.50
- Rate on Sunday £4.50
- Rate per month £132.00
- Rate per 3 months £374.00
- Rate per year £1200.00
Notes
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Lower Station Car Park
Operator
Avanti West Coast
- Waters Green
- Macclesfield
- SK11 6JP
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
38 spaces
Accessible car park equipment
Yes
This car park is downhill from the main station building
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £12.50
- Rate on Saturday £4.50
- Rate on Sunday £4.50
- Rate per month £132.00
- Rate per 3 months £374.00
- Rate per year £1200.00
Notes
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Refreshment Facilities
Yes
Shops
Yes
Pay Phones
No
Bicycle Storage
Spaces
48 spaces
Stands and wheel racks are free to use. 24 hoops on Platform 1 (2 x cycles per hoop = 48 spaces)
Type of Storage
Stands
Location
Located on the North end of Platform 1
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Pick Up / Drop Off on station forecourt.
A Taxi rank is available outside of the station, in the lower car park area
Information to plan your onward journey is available in a printable format here
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