Martins Heron (MAO)

Managed by South Western Railway 

 
Martins Heron station
Whitton Road
Martins Heron
Berkshire
RG12 9TZ
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

 
 

Martins Heron

Stations made easy

Route planning around the station including maps and platforms

Show [MAO] route

 

Getting to and from the station

 

Bicycle parking

Lockers,Wheel Racks
Storage sheltered
Yes
Storage location

Platforms 1 and 2

Storage spaces
23
Storage CCTV
Yes
Car Park
Station Car Park
Phone number
0345 6000 650
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
37  with 2 accessible spaces available
Accessible car park equipment
 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:55 - 13:10
Saturday 07:25 - 16:55
Sunday 09:00 - 14:00
Public Holidays 07:25 - 16:55
Location

Near the station entrance

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
Yes

Martins Heron ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Penalty fares
Penalty fares apply for South Western Railway 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 05:55 - 13:10
Saturday 07:25 - 16:55
Sunday 09:00 - 14:00
 
Customer help points
Yes

Help points are available on all platforms

Lost Property
Yes
Monday - Friday 07:30 - 19:00
Saturday - Sunday Closed
Public Holidays Closed

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Martins Heron.

Please click here for details on lost property and how to register a lost item.
Customer Services

Please contact our Customer Service Centre on 0345 6000 650

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Marked bus stop at roundabout by Tesco delivery bay, off Whitton Road

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes

Find WiFi Hotspots around Martins Heron station

Toilets
No
Waiting Rooms
Yes
Waiting rooms opening hours

Closed until further notice

Accessibility and mobility access

 
Helpline Contact
0800 5282100
Assisted travel
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – our staff will do their best to assist you onto your preferred train.
Helpline opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

24 hours a day, except Christmas Day and Boxing Day

Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
No
Step free access note
Step-free category B Station - Both platforms are accessible to wheelchair users but interchange is via stepped footbridge.
Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
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