Martins Heron (MAO)

Managed by South Western Railway 

Martins Heron station
Whitton Road
Martins Heron
RG12 9TZ

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops


Martins Heron

Stations made easy

Route planning around the station including maps and platforms

Show [MAO] route


Getting to and from the station


Bicycle parking

Lockers,Wheel Racks
Storage sheltered
Storage location

Platforms 1 and 2

Storage spaces
Storage CCTV
Car Park
Station Car Park
Phone number
0345 6000 650
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
37  with 2 accessible spaces available
Accessible car park equipment
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available

Ticket buying and collection

Ticket Office

Near the station entrance

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards issued
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators

Martins Heron ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Penalty fares
Penalty fares apply for South Western Railway 

Staffing and general services

Information available from staff
Information services - opening times
Monday - Friday 05:55 - 13:10
Saturday 07:25 - 16:55
Sunday 09:00 - 14:00
Customer help points

Help points are available on all platforms

Lost Property
Monday - Friday 07:30 - 19:00
Saturday - Sunday Closed
Public Holidays Closed

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Martins Heron.

Please click here for details on lost property and how to register a lost item.
Customer Services

Please contact our Customer Service Centre on 0345 6000 650

Ticket gates
Location for Rail Replacement Services

Marked bus stop at roundabout by Tesco delivery bay, off Whitton Road


ATM Machine
Pay phones
Pay phones type
Cards and Coins
Public Wi-Fi

Find WiFi Hotspots around Martins Heron station

Waiting Rooms
Waiting rooms opening hours

Closed until further notice

Accessibility and mobility access

Helpline Contact
0800 5282100
Assisted travel

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – our staff will do their best to assist you onto your preferred train.

Helpline opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

24 hours a day, except Christmas Day and Boxing Day

Staff help available
Staff help available opening times
Ramp for train access
Step free access coverage
Step free access note
Step-free category B Station - Both platforms are accessible to wheelchair users but interchange is via stepped footbridge.
Wheelchairs available

Station Map

Station plan

View larger version
Stations made easy
Show [MAO] route

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