Manchester Airport (MIA)

Managed by TransPennine Express 

 
Manchester Airport station
Malaga Avenue
Manchester
Greater Manchester
M90 3RR
 

Station facilities

  • Station seating facilities

    Station seating facilities

    There are heated waiting rooms located on platforms 1, 2 and 3.

  • Trolleys

    Trolleys Yes
  • Refreshments

    Note

    Refreshments are available from the shop on platforms 2 and 3.

  • ATM machine

    ATM machine There is an ARM located on the concourse beside the escalators.
  • Toilets

    Toilets

    The toilets are located at platform level, behind the lifts. The female toilets are located at the end of Platform 3. The male toilets are located at the end of Platform 2.

  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

    Note There is a post box located in the Airport Terminals.
  • Tourist information office

    Tourist information office

    There is a tourist information office located within the airport terminals.

  • Shops

    Shops

    There is a shop located on platforms 2 and 3.

 
 

Manchester Airport

Stations made easy

Route planning around the station including maps and platforms

Show [MIA] route

 

Station Message: Alert!

From Sunday 02 February 2020 Penalty Fares will apply at this station.

If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.

How to book a bike space:

• WhatsApp: 07812 223 336

• Twitter: @TPEAssist

• Phone: Call 0345 600 1671 (Option 3)

• Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.

• Booking Office: Cycle reservations can be requested at any booking office.

PICK UP / DROP OFF at the station

From Tuesday 10th July 2018, Manchester Airport introduced a charge for dropping off at the airport by the entrance to the rail station. Further details of the charge and alternative pick up / drop off points are available here

Getting to and from the station

 

Bicycle parking

N/A
Storage sheltered
No
Storage location
No cycle storage
Storage spaces
0
Storage CCTV
No
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

The nearest taxi rank is at Terminal 1.

Impaired mobility set down / pick up points available
Yes

Railway staff will assist customers arriving by train from their train to Station Assistance Point 1, near the front of the station. If onward assistance is needed, for example to an airport terminal, customers will need to contact their airline directly to arrange this.

Airport

The Railway Station is located within the Manchester Airport complex with ready access to all terminals.

Car hire

Within the Airport terminal.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Sunday 06:30 - 22:30
Location

The Ticket Office is located on the station concourse, behind the escalators to / from the airport terminal. 

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
No

Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.

Penalty fares
Penalty fares apply for Northern TransPennine Express 

Staffing and general services

 
Information available from staff
Yes - From the ticket office, the Customer Service office (between platforms 2 and 3) and using the help point. 
Information services - opening times
Sunday 24 Hours a Day
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Help Points are available on all platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call. 

Left luggage
Yes
Excess Baggage Company
Customer Services

To speak to a member of our team, please call: 0345 600 1671.

Ticket gates
Yes

A wide gate is provided for wheelchair users and customers with prams, push chairs and luggage.

CCTV
Yes
Location for Rail Replacement Services

Rail Replacement bus services depart from stands L and M of the adjacent Bus Station which is situated close to the ticket office.

Facilities

 
ATM Machine
Yes
There is an ARM located on the concourse beside the escalators.
Bureau de Change
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
There is a post box located in the Airport Terminals.
Public Wi-Fi
Yes

Find WiFi Hotspots around Manchester Airport station

Refreshment facilities
Yes

Refreshments are available from the shop on platforms 2 and 3.

Shops
Yes
Type of shops available

There is a shop located on platforms 2 and 3.

Toilets
Yes
Toilets Location

The toilets are located at platform level, behind the lifts. The female toilets are located at the end of Platform 3. The male toilets are located at the end of Platform 2.

Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location

The accessible toilets are located at platform level, behind the lifts, at the end of Platform 2, these toilets are operated by a radar key. There is also an accessible Changing Places facility located behind the lifts, at the end of platform 3. This is also accessed using a radar key.

Tourist Information Office
Yes
Tourist Information Office location

There is a tourist information office located within the airport terminals.

Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms location

There are heated waiting rooms located on platforms 1, 2 and 3.

Waiting rooms opening hours
Monday - Sunday 24 Hours a Day

Accessibility and mobility access

 
Helpline Contact
0800 107 2149
Assisted travel

. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office on the Station Concourse no less than 20 minutes prior to the departure time of their train.

Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.

Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

Customers requiring assistance to access other services (such as buses, coaches or trams) or to connect with the airport terminals should request this from their airline or Manchester Airport Group. Railway Staff can take you to the airport help point on the station concourse. Please press the intercom button to inform the airport of your arrival so that they can come and meet you.

Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.

Helpline opening hours
Monday - Sunday 24 Hours a Day

The TransPennine Express Passenger Assist Team are not available on Christmas Day or Boxing Day.

Staff help available
Yes
Staff help available opening times
Monday - Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

This station is category A. Step free access is provided from the Ground Transport Interchange to all platforms via lifts or ramps. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.

Wheelchairs available
Yes
Wheelchairs available open hours
Monday - Sunday 24 Hours a Day

Station Map

 
Station plan

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