Manchester Airport (MIA)
Managed by TransPennine Express
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located at platform level, behind the lifts. The Ladies toilets are located at the end of Platform 3. The Gents toilets are located at the end of Platform 2. The National key toilets are located at platform level, behind the lifts, at the end of Platform 2; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note Located in the Airport Terminal -
Tourist information office
-
Shops
Shops Passport Photo Booth
Manchester Airport
Getting to and from the station
Bicycle parking
N/A- Storage sheltered
- No
- Storage location
- No cycle storage
- Storage spaces
- 0
- Storage CCTV
- No
- Car Park
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
The nearest taxi rank is at Terminal 1.
- Impaired mobility set down / pick up points available
- Yes
-
Railway staff will assist customers arriving by train from their train to Station Assistance Point 1, near the front of the station. If onward assistance is needed, for example to an airport terminal, customers will need to contact their airline directly to arrange this.
- Airport
-
The Railway Station is located within the Manchester Airport complex with ready access to all terminals.
- Car hire
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Within the Airport.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Sunday 06:30 - 22:30
- Location
-
Adjacent to the Ticket Office on the main concourse.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- No
- AVAILABLE AT TICKET OFFICE
- Penalty fares
- Penalty fares apply for Northern TransPennine Express
Staffing and general services
- Information available from staff
- ,Yes - from help point,Yes - from information point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Left luggage
- Yes
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail Replacement bus services depart from stands L & M of the adjacent Bus Station which is situated close to the ticket office.
Facilities
- ATM Machine
- Yes
- Bureau de Change
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
In the station cafe on platforms 2 and 3
- Post box
- Yes
- Located in the Airport Terminal
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Shops
- Yes
- Type of shops available
- Passport Photo Booth
- Toilets
- Yes
- Toilets Location
- The toilets are located at platform level, behind the lifts. The Ladies toilets are located at the end of Platform 3. The Gents toilets are located at the end of Platform 2. The National key toilets are located at platform level, behind the lifts, at the end of Platform 2; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located at platform level, behind the lifts, at the end of Platform 2; these toilets are operated by a radar key.
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 107 2149
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Step free access is provided from the Ground Transport Interchange to all platforms via lifts or ramps. This station is staffed for all services. Station staff can provide assistance from Meeting Point 1 (adjacent to the Station Booking Office) and throughout the railway station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Customers requiring assistance to access other services or to connect with terminals should request this from their airline or Manchester Airport Group. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay).
- Wheelchairs available
- Yes
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