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Last updated:Today at 11:42
Train companies affected:National Rail

Marlow (MLW)

Marlow station, Station Approach, Marlow, Buckinghamshire, SL7 1NT

Live trains

Radio buttons live-trains-finder-type

Lift status

There are no lifts at this station.

Ticket Office

Opening Hours

No

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
Smartcard validators

No

Smartcard notes

Smartcard Accepted

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Sunday: No

Staff Help Available

  • Staff Help Available Monday to Friday: No
  • Staff Help Available Saturday: No
  • Staff Help Available Sunday: No

Meeting point for assistance: This station has mobile assistance staff. If you require their help, please call GWR Passenger Assist team on 0800 197 1329 who can arrange.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

Step Free - Category B1 Station - This station has step free access to the platform via a short steep ramp from the road.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

No

Seating area

Yes

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are available. Please call our assist phone line.Assist booking line Tel 08457 413 775 Text Phone 08456 050 6000 Monday-Friday 08:00-20:00 Saturday-Sunday 09:00-17:00

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Friday: No
  • Staff help available Saturday: No
  • Staff help available Sunday: No

Meeting point for assistance: This station has mobile assistance staff. If you require their help, please call GWR Passenger Assist team on 0800 197 1329 who can arrange.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

Yes

Refreshment Facilities

No

Pay Phones

No

Public Wi-Fi

No

Find WiFi Hotspots near this station

Bicycle Storage

Spaces

14 spaces

Please note cycles can be carried on our trains free of charge.

Type of Storage

Stands

Location

Entrance area leading to platform

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

No

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