Last updated:Today at 09:21
Train companies affected:South Western Railway
Last updated:Yesterday at 17:04
Train companies affected:National Rail
New Malden station, Coombe Road, New Malden, Greater London, KT3 4PX
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At each station entrance
Zone 4
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
No
Yes
Yes
Yes
New Malden ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
No
Yes
Help points are available on all platforms
Please contact our Customer Service Centre on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at New Malden.
Yes
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Step-free category B1 station - This station has step-free access to both platforms via lifts. Access routes to lifts include ramps with a gradient of up to 1:10.
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Yes
Platform 1.
Yes
No
No
No
Not Specified
No
No
Yes
Help points are available on all platforms
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Yes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Yes
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
No
Yes
Platform 1.
Yes
12 spaces
No
No
No
Parking charges apply
RingGo Code 77510.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £3.60.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £10.80.
Yes
Coffee shop on platform 1.
Yes
Yes
Find WiFi Hotspots around New Malden station
10 spaces
Racks
Under the railway bridge
Yes
No
There are no cycle hire facilities at this station
To Raynes Park: High Street (B283) Bus Stop B
To Kingston / Surbiton: High Street (B283) Bus Stop A
Information to plan your onward journey is available in a printable format here
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