Norbury (NRB)

Managed by Southern 

 
Norbury station
Norbury Avenue
Norbury
London
SW16 3RW
 

Station facilities

  • Station seating facilities

    Station seating facilities Platforms 1 and 2
  • Trolleys

  • Refreshments

    Note

    Cafe on Platform 2 

  • ATM machine

  • Toilets

    Toilets
  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

 
 

Norbury

Stations made easy

Route planning around the station including maps and platforms

Show [NRB] route

 

Getting to and from the station

 

Bicycle parking

YES
Storage location
By side entrance
Storage spaces
28
Storage CCTV
Yes
Car Park
Station Car Park
Operator
APCOA Parking UK
Web address
https://www.southernrailway.com/travel-information/plan-your-journey/car-parking
Note
There is currently a waiting list for car parking tickets. Please visit the station ticket office to enquire about the waiting list.
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
17  with 1 accessible spaces available
Accessible spaces may be used, free of charge, by Blue Badge holders. Please ensure you display the full blue badge pack. Penalty notices will be issued without a valid badge pack on display. 
Free of charge
No
Daily rate
£5.90
Saturday rate
£5.80
Sunday rate
£2.15
Weekly rate
£25.50
Monthly rate
£96.90
3 Monthly rate
£271.50
Annual rate
£1006.70
CCTV Coverage
No
Onward travel information
Information to plan your onward journey is available in a printable format here.
Taxi
YES
Impaired mobility set down / pick up points available
Yes
Located at the front of the station

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 20:00
Saturday 06:00 - 20:00
Sunday 08:00 - 17:45
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Top-Up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
Smartcards
Smartcards issued
Yes
Smartcards top-up
Not possible at this station
Smartcards validators
Yes
For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard
Penalty fares
Penalty fares apply for Southern 
London fare zone
Zone 3

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Sunday 24 Hours a Day
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
CCTV
Yes
Location for Rail Replacement Services
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Facilities

 
ATM Machine
No
Public Wi-Fi
Yes
Wifi information at this station
Refreshment facilities
Yes

Cafe on Platform 2 

Toilets
Yes
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Waiting Rooms
Yes
Waiting rooms location
Platforms 1 and 2
Waiting rooms opening hours

Waiting rooms normally available when station is staffed

Accessibility and mobility access

 
Helpline Contact
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018
Helpline opening hours
Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.

Staff help available
Yes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Staff help available opening times
Monday - Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
This is a Category B2 station:Step-free access to all platforms via long and steep ramps (over 400m long and above 1:10 gradient). Assistance Meeting Point is in the Ticket Office, a sign next to the ticket office.
Wheelchairs available
Yes

Station Map

 
Station plan

View larger version
Stations made easy
Show [NRB] route

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