Norbury (NRB)
Managed by Southern
Station facilities
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Station seating facilities
Station seating facilities Shelters on Both Platform, 1 small waiting room in ticket office -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
Toilets -
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Norbury
Getting to and from the station
Bicycle parking
YES
- Storage location
- By side entrance
- Storage spaces
- 28
- Storage CCTV
- Yes
- Car Park
Station Car Park - There is currently a waiting list for tickets. Please visit the station ticket office to enquire about the waiting list.
- Operator
- Saba UK - www.sabaparking.co.uk/southern-railway
- Phone number
- -
- Address
-
-
-
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here.
- Taxi
- YES
- Impaired mobility set down / pick up points available
- Yes
- Located at the front of the station
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:05 - 20:15
Saturday 06:30 - 21:15
Sunday 08:05 - 18:00
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
Yes
- Smartcards are available online at : www.southernrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Southern
- London fare zone
- Zone 3
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Sunday 05:20 - 01:10
- Customer help points
Yes
- Lost Property
- Yes
- Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
- Ticket gates
Yes
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Facilities
- ATM Machine
No
- Toilets
Yes
- Accessible toilets
- Yes
- Baby changing facilities
Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- Access to this toilet requires a Radar key.
- Waiting Rooms
Yes
- Waiting rooms location
- Shelters on Both Platform, 1 small waiting room in ticket office
- Waiting rooms opening hours
-
Waiting rooms normally available when station is staffed
Accessibility and mobility access
- Helpline Contact
- Please contact the helpline by phone on 0800 138 1016 or by emailing myjourney@southernrailway.com to ensure that arrangements are in place.
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
Yes
- Staffing hours are shown in the 'Staffing and General services' section, however staff may be involved in other activities during these hours so please do book assistance where possible.
- Staff help available opening times
-
Saturday 06:00 - 01:10
Sunday 06:50 - 00:10
Monday,Tuesday,Wednesday,Thursday 05:30 - 00:15
Friday 05:30 - 01:05
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
- Step-free access via steep ramps to all platforms. Step-free access to ticket office.
- Wheelchairs available
No